Germany
Review of Kaffeehenk
Super products, fast order processing and friendly contact. Will definitely order again. Using an alternative parcel service would be great, though. DPD sucks in Germany and regular postal service / DHL would be far better.
Review of bike-components
Review of Multitoolsmarkt
Review of NordVPN
Easy handling, fast VPN connect & fast bandwidth. Stable connections on a world wide basis. One of my best VPN experiences so far.
Reply from NordVPN
Hey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L.
Review of APONEO
Super online Apotheke. Alle bestellten Waren waren vorrätig. Die Bestellung war super verpackt und schon am zweiten Tag bei uns.
Review of Parcelforce Worldwide
Apologies, since it seems the delay is being caused by DHL as opposed to Parcelforce. The Parcelforce customer service has been very helpful and extremely fast finding that out for me. Thank you,Carolyn!
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I sent a pretty urgent 2000€ value parcel from Germany to UK almost a week ago. For some reasons DHL handed it Parcelforce Express24. Parcelforce for some reasons doesn't bother to update the status at all since last Saturday morning and DHL can't tell me what's going on since it was handed over to Parcelforce.
11/10/2014 5:51 KOLN IFS Forwarded for export
10/10/2014 9:02 Delivery Agent - GERMANY…+ Collected from customer
The status seems to be frozen since then and I am loosing reputation. Thank you very much!
Reply from Parcelforce Worldwide
Good Morning Uwe,
Can you please provide a valid tracking number in order the status of this item can be checked and feedback provided.
Please could you email me directly at customerexperience@parcelforce.co.uk, quoting reference number Trust1 and your parcel tracking number in the email header, so I can discuss and support you further.
Many Thanks
Carolyn - Parcelforce Worldwide
