JC

James Cook

United Kingdom

Reviews

Review of Envio Rentals


Rated 5 out of 5 stars

À great business model and even better company!

Fabulous business! I missed the deadline for bank holiday to order a photo scanner and called them to see if they could do anything. The person I spoke to found a spare machine and arranged a courier to drop it me the next day at no charge!
The machine was excellent allowing me to scan 1000s of photos in 4 days. It was super easy to set up (on a 10 year old Mac) and to use too with all cables, advice and even cleaning wipes included.
Super easy to return to using the provided box and pre-printed label.
I unreservedly recommend this company and should have used them years ago.

14 May 2025

Review of Happy Puzzle


Rated 5 out of 5 stars

Fast, friendly and great customer care

Excellent service. I ordered a few days before Christmas and paid for normal postage for a game that had a one month delivery date on Amazon. Got a confirmation email of ‘ready for dispatch’ in a few hours and the game arrived within 48 hours. It was superbly packed and I got a nice email from the owners.
Would definitely use again and support this business. They care about their customers.

27 December 2021

Reply from Happy Puzzle

Dear James,

Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!

Kind regards

Melanie

Review of See Tickets by Eventim


Rated 5 out of 5 stars

My preference for buying tickets

Tried to get Coldplay tickets after receiving a priority link from them which took me through to Ticketmaster. What a waste of time: 2.5 hours of queuing and didn't get anywhere. I then went to the Coldplay website and saw a link to See tickets to buy. So, without much hope I clicked and checked. Within 10 minutes I had found and purchased a pair in my preferred seating location (as we could choose from what was available, rather than watching a revolving circle that 'checked for available seats' in the whole stadium). Easy to pay, email confirmation received in a few minutes, Job done. Easy and simple despite the huge demand - the way it should be.
Will definitely use them again.

22 October 2021

Review of UberEATS


Rated 1 out of 5 stars

Used twice and never again

After sending me lots of offer code emails over 3 months, I succumbed and used UberEats twice choosing the same restaurant both times. They missed drinks on the first order and Uber issued a partial refund. The restaurant sent me a voucher to be used next time too.
I used that today and the order had the drinks missed again. After reporting to Uber they have refused to offer a refund (i never asked for a refund). I have been bouncing emails back and forth between what appears to be an automated system. The implication seems to be that I am falsely trying to claim a refund and they can do nothing as they monitor these things to be fair to everyone. No attempt to resolve or contact the restaurant and get an explanation and certainly no apology. Just a generic 'go away'.
So there you go, relatively expensive (I added driver tips both times as it is not their fault), slow and wrong twice and the response is a metaphorical shoulder shrug from them.
Never again. I just deleted all of it and closed account (Uber included). There are many competitors to UberEats and Uber and they do not deserve to be in business with such poor customer care. Mistakes happen - it's how a business deals with them that shows what they are really like.

21 November 2020
Unprompted review

Review of END.


Rated 4 out of 5 stars

Happy with service and will use again.

Good service - shoes arrived very quickly and were well packed. Good to use DPD as courier too and it was pleasing to be able to use Paypal.
Only criticism was that that there was no option to have DPD deliver to my pick-up point and so had to reschedule deliveries with no way of knowing what time they were gong to deliver until the day itself.

14 September 2019
Unprompted review

Review of Little Adventure Shop


Rated 5 out of 5 stars

Fast and friendly

Very easy ordering process with an immediate receipt. Confirmation came the following morning that the item was on its way and it was delivered the following morning in great packaging. Perfect!

Throw In the excellent price and I wouldn't hesitate to recommend this business.

29 March 2017
Unprompted review

Review of dwell UK


Rated 4 out of 5 stars

Very good with slight inconvenience.

Easy to order, great product and friendly staff.
Shame there was no opportunity to collect from the Ruislip store (my local) and it took a while from ordering an item that was 'in stock' to delivery to one of their own stores. Finally, no email confirming it was ready to collect or text, but a call to my home phone - not great when getting home late on the day I could have collected.
small things to improve, but overall happy with purchase.

27 November 2016
Unprompted review

Review of iTailor


Rated 5 out of 5 stars

Great experience!

Take a leap of faith!
The process of putting your shirt together is enjoyable and allows you to get quite creative. I am very tall and slim and so once designed, measure yourself accurately and then place the order.
The only downside is the 4 weeks or so delivery, but once the shirts arrive you will be very pleased - custom made just for you. You will never want to go back to a standard off the shelf store size again.
I have ordered 10 now over the years and they wash and iron brilliantly (I wear them every day to work) and get many positive comments as I walk through the office.
Finally, the price is excellent too - just about unbeatable and you get a custom shirt that is probably unique. It's a no brainer really.

1 June 2016
Unprompted review

Review of Mr Memory


Rated 5 out of 5 stars

In a world of poor computer service, a really great experience

The website is easy to use and find what you need, in a few minutes memory was ordered. Email updates were regular and the product arrived in 2 days. Useful instructions were given and in less than 5 minutes, I had doubled the memory in my Macbook.
I could have found the items a few pounds cheaper, but I had better confidence in Mr Memory - this was well founded and I would use them again without doubt.

Brilliant!

21 September 2013
Unprompted review

Reply from Mr Memory

Good Morning James,

Thank you for leaving a review.
I am pleased to see that the memory arrived within 2 days.
Even better to see that you doubled the memory in your MacBook in less than 5 minutes.
We look forward to your next order.

Zoe Killick - Account Manager