Review of Kiwi.com


Rated 1 out of 5 stars

They cancel my order

They cancel my order, despite that fact they charged already. During the night when normal people sleeping they send a link to comfirm in 20min, otherwise they will cancel it, which they did. Amazing. Don't lose time and money

11 February 2026
Unprompted review

Reply from Kiwi.com

Dear Manuil Nedyalkov,

Thank you for taking the time to share your experience with us.

We understand your frustration and want to assure you that your feedback is being taken seriously. Our team will be conducting a comprehensive review of your case and the circumstances you have encountered.

Following our examination, one of our representatives will contact you directly to discuss our findings.

Best regards,

Customer Advocacy Team