Delivery company claimed the item was delivered where it was not. No proof of delivery was given, no photo no SMS no gps tracking, NOTHING.

I informed Winscase and requested a refund. They now claim they will "provide proof soon". And that the package has been "signed for" (lol).

So now they intend to forge my signature, they can't be real!!!

I don't think they understand know how consumer law works in the EU.

This is basically a borderline scam operation that turns into full scam when it comes to customer support.

Facebook is now full of these dodgy Chinese companies with no integrity or customer relations.