Review of BudgetAir.nl


Rated 1 out of 5 stars

Total scam

Total scam — avoid at all costs.
I booked two-way tickets and the company failed to honor one leg of the trip. Normally, in situations like this, a full refund is standard. Instead, they claimed they “can’t” refund it and offered a ridiculous €15 voucher — for two people — which doesn’t even work.

I’ve sent multiple emails, wasted hours on live chat, and was promised a supervisor would contact me. That never happened. Now they’ve stopped replying altogether.

Their customer service is non-existent, their refund policy is nonsense, and their “solutions” are insulting. I ended up paying extra out of pocket because of their failure. Absolute rip-off.

7 November 2025
Unprompted review

Reply from BudgetAir.nl

Hallo Consumer ,

Vervelend dat de boeking niet vlekkeloos verliep, maar fijn dat je ons dit laat weten.

We kijken graag samen met je naar een oplossing. Binnen 24 uur neemt een Nederlandse klantenservice specialist contact met je op.

Met vriendelijke groet,
Bhumindra
Budgetair