Pathetic service
Pathetic service, booked a flight trip and they have given their contact details when booking the ticket. When I asked them to update mine they are saying can't do it for free of charge, what world are we in? Strongly recommend to not to use this website to book tickets.
Reply from BudgetAir.nl
Hello Hariganesh,
We are sorry to hear that your booking did not go smoothly, but we appreciate you letting us know. I understand how this has affected your experience and apologize for the inconvenience.
We would like to work with you to find a solution. Unfortunately, we do not have the correct information to contact you. We kindly ask you to contact us via live chat or WhatsApp. We are available there in Dutch (Mon-Fri, 8:00 a.m.-5:00 p.m.) & English (24/7).
Kind regards,
Ibrahim
BudgetAir.nl