RED WARNING….NEVER rent from this Company. It’s no wonder that 55% of reviews are ONE star…probably Zero if it was possible. I fell for their usual trick of being charged for “extra charges”…in my case “no car documents “ (that is the car instruction manual…who on earth would actually want to steal such a document) which was apparently meant to be in the pocket in front of the passenger seat. It was missing on return of the car, but in fact it was never there as when we left the car park, I happened to look in this pocket to see if it would take my IPad, but all it contained was the Cigar lighter piece. It was interesting to note that upon the return, after looking around the outside of the car the FIRST thing the staff member looked for was the “document compartment”, not the mileage/petrol gauge, not the boot for spare wheel/luminous jacket etc….a well rehearsed procedure. We had to pay Euros 150, even though one can be bought online for Euros 25 or downloaded for free.
On top we had to pay a deposit of Euros 40 for parking and motorway charges, neither of which we used but the deposit has not been returned. From other reviews I guess that will be a challenge!
In my view they are complete CON MERCHANTS and I advise EVERYONE to avoid them at all costs.