Thank you for your honest feedback, and we’re truly sorry to hear about your disappointment with your recent order.

We understand how frustrating it must have been to experience a delay in delivery within Belgium, and we sincerely apologize for the inconvenience. We’re currently reviewing our logistic processes to ensure faster and more reliable shipping.

Regarding the packaging — we hear you. While we use resealable plastic pouches to minimize waste and environmental impact, we recognize they may not be the most convenient for daily use, especially for first-time customers expecting a more premium presentation.

When you subscribe however we would be happy to offer you the glass jars.

And on a more important note, we truly hope that you will get the best results from taking the supplements. Please keep us posted about your evolution 🙌

We genuinely appreciate you giving us a try, and and we hope to have the opportunity to improve your experience in the future.