I have tried the Oomie but unfortunately it does not help my migraines at all. I had hoped to become less dependent on the Sumatriptan medication I have relied on for many years but this has not happened.
I have been in contact many times with customer services and eventually received the go ahead to return it for a full refund.
However, although assuring me that my refund is being processed it has not progressed. I do not have a return address just a message saying my “ticket will be picked up soon.” Whatever that means.
I am an honest customer who genuinely hoped this device would work for me as it seems to have for others.
Any emails I have received have been AI generated and incapable of dealing with my return and refund.
To make matters worse I receive emails advertising Oomie and othe products.
Would someone with the authority to process my return please get in touch urgently?