Service was good but I was charged for not returning with a full tank. Tried to query this with them but they did not respond, twice. I had to wait a month for the company fuel bill to come through to do my own investigation. It turned out I was in error, but the lack of ability to communicate with them is a red flag. If they think you owe them, then they will charge your credit card without warning, and no ability to dispute or discuss. I will definitely be looking at other rentals before I consider them again.