Review of Ziggo


Rated 1 out of 5 stars

Ziggo is an expensive and arrogant provider.

Ziggo is an expensive provider, which will charge extra the Loyal customer.
The promotions are only for "new" customers!

At the same time, if I want to call them, I need to use 0 900.
Today, I waited more than 30 minutes, and then they closed the line, and I needed to call them again.
And now, Ziggo has just increased the prices.

I am so happy that I can change my contract because obviously, I don't need 1Gbps Internet.
It turns out that 100Mb was enough.
Good Bye Ziggo, and never again.

20 March 2023
Unprompted review

Reply from Ziggo

Hello Manuil, how disappointing to read that you are not satisfied with our services.

Nice to read that you are keen on your subscriptions. If you do not need a high internet subscription, it is wise to adjust it to a lower subscription. We are happy to help you with this if this adjustment does not work through our My Ziggo environment.

If you don't have a landline, you can also reach us online. We can also speak to you via our online channels. Take a look at all our contact options at: www.Ziggo.nl/contact .