Hi Rogério. We take allegations of this nature very seriously. Ensuring a secure and transparent experience for our users is our top priority.

However, we have no record of your name nor of the situation you described. To assist you better, could you please provide your account details or any transaction information? Our support team is here to help resolve any issues promptly.

Please contact us directly at support@letslevitate.com, and we will investigate this matter thoroughly.

Best regards, team Levitate.