Zyber LTD Reviews 

157
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, highly competitive pricing, and exceptionally secure packaging that keeps products completely safe during transit. Shoppers find the online platform very easy to navigate for ordering various items, noting that staff members always offer helpful and informative advice. Some reviewers were not happy with occasional fulfillment errors, explaining that receiving incorrect items or experiencing delayed packages significantly disrupted their home projects. Additionally, a few people mentioned experiencing frustrating challenges regarding customer communication and trying to secure prompt refunds when goods were unfortunately out of stock.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight quick... See more

Product

People report ambiguous experiences with product, as some consumers highlight great pricing, fast delivery,... See more

Price

Clients share positive opinions on price, consistently noting that costs are very competitive, affordable,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent help and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Wednesday delivered Friday. The order acknowledgement message said that a further message would be sent on dispatch. This was not received, I used the link to the order to discover it had bee... See more

Rated 4 out of 5 stars

excellent communication. great free delivery. Just one small gripe, ordered some tile adhesive and they emailed straight back saying they no longer sold that item and offered a replacement instead. I... See more

Rated 5 out of 5 stars

Zyber are super helpful with an excellent trade quality service and product range on the high street. Found it easiest to order online for tinted paints and collect from the nearest store as I like Le... See more

Rated 5 out of 5 stars

Excellent service from Marcel at the branch in Elmers End Road , SE20 , today . Really helpful and informative advice regarding the choice of Little Greens paint and clearly committed to making sure... See more


Company details

  1. Hardware Store
  2. also in
  3. Boiler Supplier
  4. Paint Store
  5. Plumbing Supply Store
  6. Tool Store

Written by the company

Zyber Store offers an extensive range of premium branded products and services to a wide ranging and diverse customer base. Our store supplies an extensive variety of equipment and services which includes Ironmongery, Locks & Latches, Locksmiths, Key Cutting, Tools, Screws & Fixings, Painting & Decorating, Electrical and Plumbing.


Contact info

3.8

Great

TrustScore 4 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(157)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incompatent

Placed an order not update for 3 weeks contacted them to be told delivery was in a road traffic accident and will be redeliverd then told delivery unavailable at supplier in all waited 6 weeks to be told they cannot deliver the items. What a load of rubbish.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

The delivery was excellent

The delivery was excellent. I knew step by step when my parcel was being delivered. The customer service was also very good. They rang to check what I ordered was correct .
Thank you Zyber.

12 March 2025
Rated 5 out of 5 stars

Wembley is a great store and Flo is awesome

It's great to have this store in Wembley. They have everything I've needed for my home refurbishment project!

Each time I go, Flo is absolutely brilliant and my go to mixologist for paint! I'd never thought of, or tried the Little Green brand before, and came across it at Zyber. I'm a definite convert! Thank You Flo!

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Zyber Greenford branch

My partner and I had been agonising over which colours to paint our bedroom and over the course of a few weeks we gradually settled on the colours we wanted. After all the prep work we got to start the first coat only to realise the shade was much darker than we anticipated. After heading back to the store Marco patiently went back through all of our colour choice's, let us take various sample tiles back home ( numerous times) until we finally got the exact colour we wanted. Marco then re blended our original colours to the exact colour we chose. He was so busy in the shop but didn’t rush us at all and offered lots of expert advice that we desperately needed. Great customer service we will definitely be back for our next project supplies.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Mark and the team at Greenford

Fantasic place to get materials from. Competitive prices compared to larger retailers and you also get the advice and support when you need the extra help. Mark is absolutely amazing with his customer service skills and knowledge of products. They have a wide range of construction and DIY products. They have become our 1 stop shop for our renovations and painting needs

16 June 2023
Unprompted review
Zyber LTD logo

Reply from Zyber LTD

Thank you so much for the 5-star review!
We truly appreciate your kind words and glowing feedback.
It means a lot to us that you took the time to share your positive experience. Customer satisfaction is our top priority, and we're thrilled to hear that we met your expectations. Your support encourages us to continue delivering exceptional service.
Thank you again for your wonderful review.

Rated 5 out of 5 stars

Excellent Customer Service

Easy buying experience and excellent customer service. I live local to Zyber Camden, and the team was kind enough to offer next day local delivery for free.

14 June 2023
Zyber LTD logo

Reply from Zyber LTD

We are overjoyed to read your 5-star review!
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. Your support means a lot to us and motivates us to continue providing excellent quality and customer satisfaction. Thank you again for choosing us and taking the time to leave a review. We truly appreciate it!

Rated 5 out of 5 stars

Great experience,well done great work…

Great experience,well done great work will shop again soon.

19 January 2023
Zyber LTD logo

Reply from Zyber LTD

Thank you for the fantastic review!
We are grateful for your kind words and are pleased to know that our products and service have exceeded your expectations.
Thank you for choosing us!

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