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Company details

  1. Tobacco Supplier

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good

Good. Quick. Quality product. Packaging could have been a bit better but can’t complain. Price is also very fair.

1 April 2022
Rated 5 out of 5 stars

Great customer service

The first time we ordered, there was a slight delivery problem with UPS, however we contacted the company and the company owner has done everything in his power to ensure that a solution is found. After that everything went very smooth and a was a very pleasant experience. Since the first hiccup we have ordered again and everything was great. Highly recommended!

9 March 2022
Rated 4 out of 5 stars

All good

All good. The first delivery did take about a week though. Hope the next one is faster. If the slow delivery was just a one-off occasion, will update this to 5 stars.

5 October 2021
Rated 5 out of 5 stars

Different types of snus in the shop

Different types of snus in the shop, many options. I mean the flavours,strenght and so on. Very fast delivery, it's really nice to get your order in the mailbox next morning. Thank you!

8 September 2021
Rated 5 out of 5 stars

Fit your mailbox

Everything is good. What separates them from competition I’ve tried is that they pack the snus flat to fit your mailbox.

17 July 2021
Rated 5 out of 5 stars

The service has always been top notch

The service has always been top notch, and the people of Zweedsesnus have always worked proactively to resolve any mistake made by PostNL.

The owner once drove my order to my house for me after learning it that I only had 1 can left after PostNL had failed to deliver my order.

9 July 2021
Rated 5 out of 5 stars

Best servicemindedness

I have been a return customer with Zwedsesnus for some time. Recently I placed an order which was not dispatched due to an internal error.

Customer service contacted me when the error was discovered to offer their apologies and assure me that the delivery would me made.

Now get this. The CEO of the company PERSONALLY DELIVERS my package, since PostNL may have caused further delays.

Suffice to say, I call this class A service. I was so pleasantly surprised that I decided to reactivate my account here just to write this!

23 September 2020
Unprompted review
Show reviews in all languages. (95 reviews)

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