Zuto Reviews 65,550

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 26,586 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, making the process smooth and stress-free. Many highlight the exceptional customer service, noting that representatives are knowledgeable, understanding, and go above and beyond to assist with finding suitable options and explaining details clearly. The overall service is frequently described as excellent, with people appreciating the efficiency and ease of the entire user experience from initial contact to completion. However, some customers also noted issues with the product itself, mentioning problems like body damage on vehicles or mechanical faults shortly after purchase. A few other people also felt that communication became less efficient after the initial agreement, with cases being passed between different agents and a lack of consistent follow-up with dealerships.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, patience,... See more

Service

Reviewers express high satisfaction with the service, highlighting its ease and efficiency, with many... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Customers had positive experiences with user experience, often highlighting how easy and stress-free the... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time experience with them. Never had finance before so I didn't know anything how it works. Just filled the application form and had a phone call from a guy name Djamel Berdeg he explained me ev... See more

Rated 5 out of 5 stars

My experience with Zuto has been great, especially with Mike Wynne my car dealing expert. He knew exactly what he was talking about I really do appreciate his help and he liased with me and the car co... See more

Rated 5 out of 5 stars

Josh L was my main point of contact throughout my application with Zuto. From the first phone call up to collecting the keys to my first new car Josh was there. He sent numerous choices of vehicles &... See more

Rated 5 out of 5 stars

Great service from start to finish. Liam was patient, professional and supportive when a few issues cropped up along the way, making the whole process feel smooth and stress-free. My only criticism w... See more


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

66K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Looking for finance on a bike over 20…

Looking for finance on a bike over 20 yrs old can be a nightmare
But not using Jack at Zuto
Start to finish a smooth transition especially when we hit a bump in the road.
No Mot sounds simple but not when it’s been stored since 2013
The dealership MM Motorcycles in Tooting could not have been more helpful, full service full checks fluids nuts bolts everything checked and now full 12 months Mot
Finance approved she’s on her way fingers crossed arrival Tuesday
Not many around with only 18 k on 1 owner GSXR1000 K6 in burgundy red even rarer

25 June 2026
Unprompted review
Rated 4 out of 5 stars

Lewis was great

Lewis was great. After the initial call we spent a few days sending each other cars before we finally found one we could both work with. Then he sorted everything out speaking to the dealer initially and everything was sorted inside 2 days. The dealer agreed to carry out some work on the car for me...Big up Westley Motor Company Ltd...And delivered it to my door in less than a week. Would give 4½ stars💕 if I could or 9/10 but I can't ever give full marks for anything😁

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I can honestly say they were brilliant

I can honestly say they were brilliant. Ryan Jones made the process super quick and explained everything thoroughly, took all the work out of looking for a car and finding finance and I got my car within a couple of days. Highly recommend thank you Ryan 🙂

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Samantha Verdon

Dealt with Samantha Verdon who was very helpful from beginning to end, and prompt in dealing with any queries. The process was very smooth thanks to Samantha and even when there were some technical difficulties she was on hand to help immediately.

Overall, I’m very satisfied with the experience.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Tom Firmstone is a top guy. I didn't feel pressured at all and felt I had full control over this sale. I was very back and forth, but Tom made time for me to speak with him and answered all of my questions giving me the peace of mind I needed.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy with zuto

Daniel church made my experience very pleasant. He was very helpful with the understanding of the agreement and a knowledge of certain cars on the market.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process

The majority of the finance process was smooth and easy, the staff at Zuto are informative and knowledgeable, managed to get me a good deal even though my credit score isn’t great!… i had a bit of a faf at the end of the process when the vehicle was prepped and ready, seemed like a miscommunication between the dealership and Zuto regarding the finance being paid, regardless of that i would still highly recommend Zuto!

4 June 2026
Unprompted review
Rated 4 out of 5 stars

It was good service

It was good service, however felt the hole experience could have been faster I am still waiting for the dealership to have the car ready, and I was not happy to hear of a £400 service charge to the dealership after I had already sold my old car.

25 June 2026
Unprompted review

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