Zuralo Myshopify Reviews 120

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, most reviewers were let down by their experience overall. Customers frequently report not receiving the items they ordered, with many expressing significant dissatisfaction. Reviewers also express significant frustration with the inability to contact the company, as phone numbers are inactive and emails go unanswered. Many people mention that their payments were processed, but the products never arrived, leading them to dispute charges with their banks. Some people also felt that despite the website appearing realistic, it contained inaccurate information and did not meet their expectations.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently stating that items paid for never... See more

Payment

Customers had negative experiences with payment, with many reporting that products did not arrive after... See more

Product

Users describe negative interactions with product, with many reviewers reporting significant delays or... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Customers consistently express significant frustration with the inability to contact the company. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a potable AC unit from Zuralo on the 29th of May 2026. To date I have not had any communication from them regarding the status of my order. Beware the email is a personal Gmail address. Th... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a dressing table for my…

I ordered a dressing table for my daughters 16th birthday. Didn't come.no correspondence. Im with hsbc who has said its a 21 day claim. Still awaiting. Do not buy. Shopify needs to sort things out down there end. Letting a fraudulent company use them on the website for tracking. Google also need to remove this company.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Fkng scammers

Fkng scammers. Don’t buy. Order an ac last month and still not coming, cant trust anything online these days. I don’t know how Klarna partnered with these guys.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Please do not order from them

Please do not order from them, the company is a scam never received the order and my bank find out my money went to a cleaning company based in France

24 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website. Avoid at all costs despite the tempting prices. The order never arrives, the payment goes to a Facebook account for a different service and they do not respond to emails. Absolute disgrace.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!
The same experience as others. Ordered something which never arrived. No communications. Like others, shame I didn't check reviews before ordering.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't order anything

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!!
I wish I'd looked at the reviews before I ordered something ( the item I ordered said it was recommended by Good Housekeeping) I'm now having to try to get the money back via my bank.
Please people don't go near this so called company.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. This is a scam website and needs to be taken down. I ordered some furniture at the end of May and still haven’t received anything. They take your money and never send you your item. The “customer service” number is inactive, and the email address is a normal persons address- but you don’t get any response. Upon googling the company- it’s linked to a domestic household address in Edinburgh, but a European name on the money transaction on my bank statement- it’s all just fake though as everything else is on this website. I have contacted my bank to recall the money- just steer clear- the “customer reviews” on the website are all fake too…So frustrating.

29 May 2026
Unprompted review
Rated 3 out of 5 stars

Order not delivered

Ordered online 27th May. Got confirmation email.
emailed them 4th June asking for delivery date. No reply.
Looked on this site.
Scam Scam!
*I have updated this review*
I contacted my bank to notify them of the suspected scam. They checked my account and by coincidence there was a "Pending" refund from the merchant name that had debited my account. They advised me to wait a couple of days and check if it had gone through. I checked today 11th June and it had been refunded in full.
Thank you Zuralo but please up your communication game.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Oh my i wished id read this companies…

Oh my i wished id read this companies reviews before ordering from them. Not sure how they can legally trade when they obviously are a con outfit that hope you don't ask for your money back via your bank
AVOID THIS SCUM COMPANY BASED IN FRANCE

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Items never received but took my money. Number is inactive and emails just being ignored. Money goes to France but company address is listed in the UK. Do not order from these cretins !

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a sideboard and yes it’s a scam…

Ordered a sideboard and yes it’s a scam , no sideboard delivered and I’m still waiting on my money back from my back . I ordered on 20th April and now still waiting on refund.Raging that this fake company is still advertising and stealing money from people

20 April 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM PLEASE DONT…

This website is a SCAM PLEASE DONT ORDER email address doesn't exist the contract number is reported as fraud i ordered 2 x outdoor bin storage. Never received This site is still on shop which I dont understand how when all the reviews state noone has ever received item avoid all they wont is ur money

24 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! I was waiting for my vanity dressing table and when messaged about delivery date twice there was no response then I looked at reviews and realised it was a scam. I thought the price was too good to be true. So disappointing 😞 xxx

1 June 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look