Zumo Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

It’s a scam casino

It’s a scam casino , Nothing works , Take your bonus away , without no reason, ask for Selfexclusion, But the refuse, Maffia casino Don’t play here

28 March 2026
Unprompted review
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Reply from Zumo

Hello Merijn,

Thank you for your feedback.

We’re sorry to hear that you feel this way. Please note that bonuses are applied and may be removed in accordance with specific promotional conditions.

Requests related to self-exclusion are taken seriously, though in some cases additional confirmation may be required to process them correctly.

For privacy and security reasons, we are unable to review account-specific details in a public review. We kindly ask you to contact our Customer Support team so they can assist you further.

Kind regards,
Zumobet Team

Rated 1 out of 5 stars

I cant be positive.

I cant be positive.

-Slots doesn’t load or get errors. On wifi and 5G.
-Send support a email to close my account, they answer with… just try it a bit longer. Resend a email with ask to close it cause if gambling addiction, this doesn’t help as well. They don’t close your account and hope you to loose all your money.
-Players in restricted country’s are welcome as well
-Withdraws is horrible. I wait over a week and support keep day I have to be patience.
-I didn’t and cancel the withdraw and lost it all

8 March 2026
Unprompted review
Zumo logo

Reply from Zumo

Hello John,

We’re sorry to hear about the difficulties you’ve experienced.

If you encounter issues with games not loading, please contact our support team immediately - they are available 24/7 and can help resolve such situations. Our team also follows strict procedures regarding account restrictions. While a response may take some time, this does not mean your request is being ignored.

We always adhere to our Terms and Conditions, which each player agrees to when registering. Regarding withdrawals, we apologize for any delays - during the processing period, your funds remain completely safe.

Thank you for your patience and understanding.

Best regards,
ZumoBet Team

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