Never buy ANYTHING from Zulily that is not a brand you know and trust. Their products that come from China or unknown suppliers are never as described or pictured. For example, I gave Zulily another c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 2 different items from Zulliy in late JUly and early august of 2025. After a month of telling me there were logitics issues but they were still going to deliver they finally cancelled.... See more
Deceptive. I bought two pairs of Ray Ban sunglasses, both advertised as "one size." Upon receipt, the men's sunglasses were a small width and the women's were a very large width. The women's were for... See more
I wish I read Trust Pilot before I used Zulily. I ordered a dress three weeks ago, it just arrived today. It is the most horrible material and the fact that it doesn't fit makes no difference. No o... See more
2.2
Poor
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Shipping was fast
Shipping was fast, customer service was responsive and product was authentic
19 October 2025
Item Not shipped for 18 days, still not received.
You have not shipped my product order on October 15th. Your shipping terms are 3-5 days.
Is this site a joke?
16 October 2025
It was never fulfilled
It was never fulfilled, I was given a refund,, and never heard why this happened.
1 October 2025
Easy and quick
17 October 2025
Never received the item I ordered and…
Never received the item I ordered and customer service was no help. Will have to dispute the charge.
16 October 2025
Item did not ship
Item did not ship. Partial refund issued. I had to ask for the full refund. I did receive the full refund.
16 October 2025
I was overcharged $70 for what I bought
I purchased 2 hockey jerseys and when shipped I found out from the actual supplier who shipped them that the price was $70 less than what I paid. I WAS NOT HAPPY BEING RIPPED OFF!!
16 October 2025
order arrived quickly
13 October 2025
Great deal for the money.
16 October 2025
I have tried ordering 3 times from you…
I have tried ordering 3 times from you for 2 separate items. Nothing is ever shipped. It just stays in confirmed status
9 October 2025
Received items in excellent condition
Received items in excellent condition.
Great deals with the lowest price point.
26 September 2025
Inappropriate tax charge
I was charged tax on my purchase and my state does not charge tax on clothing
13 October 2025
I was disappointed to find that the…
I was disappointed to find that the item I purchased couldn't be returned and was considered a final sale. This one situation has made me stopped buying from Zulily.
16 October 2025
Charging illegal taxes on cloths in Vermont when there isn't any tax on clothing.
you have been charging Vermonters sales tax on cloths and when i called this to you attention, you canceled my order. You are a bunch of rip offs.
14 October 2025
I ordered the wrong size and…
I ordered the wrong size and immediately tried to change it. I was told you could not change it but you could cancel the order. I said cancel it, but I got the wrong size delivered anyway.
16 October 2025
Welcome back ZULILY!
I have always found Zulily amazing. So glad it's back. I have never been displeased with any product I purchased. Excellent quality on everything, reasonable prices for trendy and high fashion. The only drawback is shipping, my anticipation gets restless.
13 October 2025
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