Cheaters from China
Cheaters from China. NEVER BUY ANYTHING from them. You will lose your money
15 February 2025
Unprompted review
Zulazurich
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
Scam...they delivered a faulty item and…
Scam...they delivered a faulty item and refuse to answer
27 November 2023
Unprompted review
Stay away from Zula Zürich
Stay away from Zula Zürich! The delivery took 3 days short of a month. Despite the Swiss website, email address and phone number, the company is actually located in China- to where goods would need to be returned. The clothes I ordered were too small and despite several emails back and forth, they would not agree to a refund upon returning the clothes. They suggested I keep the clothes with a refund of 20% of the purchase price. With some ‘negotiation’ they offered me 30%- although the clothes remain too small of course… The cost for a package under 2kg from Switzerland to China is minimum 48.- CHF. The company simply doesn’t offer anything close to what they claim on their website in terms of customer service or return policy. I recommend purchasing elsewhere.
18 November 2023
Unprompted review
Mind this Webshop!
Mind this Webshop!
When you want to send back goods, you need to send them to China at your costs.
Extremely bad customer service! They just don’t respond anymore when there are problems.
I have cancelled an order before it was even treated, they still sent it directly from China an now customer service seems to be disappeared.
Need to address via credit card company as ‚claim back‘.
So mind this company unless you are 100% sure size and quality fits!
12 November 2023
Unprompted review
My order still not yet arrive
My order still not yet arrive. Its been almost a month. I have no news since Oct 3 said its on its way but until now the nothing. No update of where the hell is my order now. What ashame. Unprofessional.
29 September 2023
Unprompted review
The dress that I ordered fits perfect…
The dress that I ordered fits perfect and it was nicely done. Had to wait little bit longer but it was worth it.
20 June 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.