Unfortunately, my package never arrived. But ZOX customer service was stellar! The item I had ordered was sold out, so it couldn't be replaced. But my refund was quick and complete. The team at ZOX is... See more
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Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
Contact info
7701 N FM 620, 78726, Austin, United States
- (424) 644-3826
- bros@zox.co
- zox.la
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Replied to 96% of negative reviews
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Love these products!!
Love these products!!! Customer service is amazing!!!!
Lovely items although if you live in…
Lovely items although if you live in the uk like me then be prepared for a fairly long wait for whatever you order to arrive. The quality is worth the wait though I’ve just done my 3rd order
Quick response and fixed the issue with…
Quick response and fixed the issue with no problems.
Love the family feel
Love all my zox. The fast & quick shipping is the best. Thank you for such a great experience with this company. The family stories & customers sharing, you make us a big family. These bracelets boost my day & many more people's.
Very good company
Very good company. They truly do stand by their product and fix any issues that may come up. Nice to do business with a trustworthy company
I got three dog themed bracelets
I got three dog themed bracelets. I just lost one of my dogs so I love the bracelets that are interactive with notes for grief and healing. I had a question about the bracelets and customer service responded quickly.
My wrist is under 6 so I ordered a small. It's a little snug but they are stretchy and loosen up a bit. Nice product.
I love Zox and have ordered several…
I love Zox and have ordered several times. I’m always super pleased with my purchase! This last order got lost in the mail. I let them know and they were super fast at responding and had another on the way same day! Also, the customer service person was just super nice! Thanks again!
I i've had my bracelet for about three…
I i've had my bracelet for about three or four months.And I love it, I use it all the time.I ordered 1 for
my brother.I made a mistake when I was ordering and they were able to fix the problem.And get it shipped to the right address.These people are just phenomenal.The bracelets are great.I will definitely use them if I ever need another one
I absolutely love my ZOX
I absolutely love my ZOX interactive bracelets! Not only are they beautiful and comfortable to wear, but each one carries a meaningful reminder that makes it feel extra special.
What really impressed me, though, was the amazing customer service. The team was friendly, responsive, and genuinely cared about making sure I had a great experience. It's so refreshing to support a company that stands behind its products and truly values its customers.
If you're looking for a unique bracelet with a positive message and a company that goes above and beyond, I highly recommend ZOX.
Zox Life
I've been a Zox customer for many years now. I absolutely love the bracelets and have many. They are true to size, have beautiful scenes, and great inspirational quotes. I love that it reversible so you can either show off the beautiful scenery or show the quote. It's teaching me to be positive with myself. I also love customer service, they are easy to get a hold of and do every thing they can to make the process smooth. I will be a customer for life!
Amazing customer service!
I love my bracelets and watch bands! Best customer service I have ever dealt with! Very prompt response and extremely helpful when I needed to switch out bracelets that didn't quite fit.
My Favorite Bracelets
I've ordered from them three times, and each order has been wonderful. Great bracelets that hold up well being worn every day. They keep their color and shape well after being washed. Customer service is very responsive and helpful. This is a great company that I will continue to order from for a long time.
Extremely happy
I purchased two of the BETA metal charm bracelets and when I got them the charm was in the wrong position. I emailed customer service and within a day I had easy directions to correct it. I would definitely recommend this brand to all my friends and loved ones! The bracelets are beautiful and fit many different wrist sizes.
Zox is excellent
Zox has always been quick to respond to any questions or concerns, and has always resolved any issues. They have a fantastic product and great selections, as well as wonderful customer service.
Awesome customer service
A fine e patience with customer service at ZOX. Thank you so much
Love Zox 💕
Excellent service and fast delivery. The bracelets I purchased are so nice. They are made well and the selections are unique.
I've only ever had wonderful…
I've only ever had wonderful experiences with ZOX. PLUS I love the interactive wrist bands 😁
Problem Solved Quickly
First of all, Zox makes wonderful products. I really like their watchbands. They are not only comfortable to wear, but the colors and artwork is beautiful and they are meaningful with a message. I recently needed assistance with ordering a watchband. I contacted them and they were quick to solve the problem. Great customer service.
I can't say enough about the customer…
I can't say enough about the customer service I received after my favorite band stopped scanning, they went way above and beyond to replace it and make sure I felt heard and that they resolved the issue, will definitely be ordering more.
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