Zoomscotland Reviews 

2
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TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

2 reviews

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3.5

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Rated 1 out of 5 stars

appalling service

I placed an order on the 29th October for Zoom whitening kit and custom fit dental trays. I waited for a few days and I didn't receive the order, for which I contacted the customer service. They told me they sent 2 replacements - one is stuck somewhere with Royal mail, and the second one was partially received last week on Friday (1 item out of 2 was delivered). I have been going back and forth trying to get this issue solved and it seems impossible to come to an agreement - It's been over 2 weeks now. The contact number is always on voicemail mode so there is no way to deal with this in a faster way. I paid £110 and because one of the item is missing the second one cannot be used.
It is incredibly frustrating, so please don't order from them.

29 October 2023
Unprompted review

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