Zoesydney Reviews 166

A scam cheaply made products passing itself off as an Australian retailer. The fabric is so synthetic static electricity occurs as soon as you put it on. If you stood near a heater it would melt. The design is nice but the execution using cheap material does not justify charging a premium price.
Avoid and shop Australian made.

Fit and quality of material was disappointing. They're listed to having a physical location so I figured it wouldn't be too risky. Ended up having to ship a parcel to China to return it, gave me a dodgy address that didn't actually fit into the formats required. Months later the parcel returned 'return to sender'... No refund for me of course. And I had to cover postage back to China... Certainly learned my lesson there.

Horrible ! Scam! Stay away. Wish I had done some research and found these reviews. I have been scammed. Clothes look nothing like their photo on their site. Different fabric and dress all together. A 5 year old could sew something better than that.!!!

This website is a scam. I paid $130 for a dress, only for it to be shipped from China (despite the Sydney AUS address on the website) and the quality to be so poor I couldn't even wear it.

The photo was AI generated, but the quality looked like it was from Shein in person.

I attempted to return the parcel for a refund ($30 postage) only for the parcel to be returned to sender.

This was a complete waste of money and energy. Would never purchase from them again.

Do not purchase from this store! They will hack your account and steal money from you

Worst company ever! DO NOT ORDER FROM THE FAKE WEBSITE!!!!!!!!!!!!!

They never sent any order! They email you lies. They are an evil fake company stealing people's time and money!

Should be shut down!

Don't buy from this company its a scam

Do not buy anything off Zoe Sydney they are scamming thieves

SCAM !!!
Do not purchase from this company !!

The dress quality was appalling !
upon paying replied postage as instructed by Zoe to receive a return , six months later I still don’t see any money.
The Bot replies via their email 😡

If I could give this company a lower score I would. Total rip off. Just spent $33 to return an item valued at $95. Did not remotely look like item advertised. Was hideously ugly. They make return process extremely difficult. So they lied about that too. DON’T SHOP THIS SITE!!!!

⚠️ Very Bad Experience – Be Careful

I strongly advise people not to buy from this store. My experience has been extremely disappointing.

The company presents itself as a boutique based in Sydney, but when I wanted to return the items, they asked me to send the parcel to China. The dresses I received were very poor quality and nothing like the photos online.

I returned the items exactly as they instructed and paid almost $50 for postage. After 5 months, the parcel was returned back to Australia because the address in China does not exist.

This clearly shows that the return address they provided is false. I followed all their instructions, kept the receipts, tracking numbers, photos, and proof of shipment.

This behaviour is extremely misleading and unprofessional. I will be reporting this company to consumer authorities.

Be very careful before ordering from this website.

The dress I ordered was delayed by many weeks with no updates until I checked. The dress was extremely large for the small size I ordered. When I tried to return it they sent some extremely confusing instructions to measure it. Then when I requested a credit note they refused and offered a discount code. Suffice to say, I’ll never order from them again!

This place is an absolute scam. Not only was my delivery weeks late when it arrived. The package was split open. None of the suits that I purchased matched any of the measurements that were on the website. The shirts that I’d purchased had arm lengths that were up to 5 cm different. All of the material was extremely scratchy and synthetic and poorly made. I sent multiple support emails messages on Instagram messages on Facebook. None of it has responded and they have a phone number that just has an automated voicemail. . All of the material was extremely scratchy and synthetic and poorly made. I sent multiple support emails messages on Instagram messages on Facebook. None of it has responded and they have a phone number that just has an automated voicemail and no way to leave a message. Do yourself a favour. Do not purchase anything. Do yourself a favour and do not purchase anything. I should’ve done better due diligence. They’ve got all feedback and comments turned off on all of their social media.SCAM

Appalling!!!!! The dress was extremely bad quality, smelt like rotten fish and sizing was off.
I sent it back to China at my own cost only for it to be returned back to me 4 months later. Now I am out of pocket $200. I have been denied a refund and am now receiving chatbot reponses from their email. I wish I read these reviews before I bought the dress. Highly suggest you DO NOT PURCHASE!! I repeaaaat, do not purchase!

Ordered a dress I received a polyester rag do not order anything fro
these scammers

Shipping took 1 month to arrive, and when it did, the dress was in a plastic bag with Chinese writing on it and the dress quality was WORSE than if it had come from Temu. Which is strange because they claim to be an Australian company and were charging $200 for this dress …. I wouldn’t have paid $10! Sooooo disappointed, would not recommend shopping from them.
The dress I ordered looked like a nice thick knit dress, but when it arrived it was so thin it was see through and the halter was such bad quality I couldn’t securely tie it.

It's so bad, I want to give it a 0 star rating, but unfortunately it only allows me to give it a 1. Absolutely fake website and do not recommend using. Like every other review here, the store is depicted to be located in Australia but is actually in China. The price is something much more than I would pay for even a decent dress and I was hoping to treat myself for my school formal. Instead, the dress arrived in worse quality than that of SHEIN, which I have ordered many items from before. The price is way more than the horrible quality of the products. I ordered a dress, sold for $132, a reduced price from something near $200, however what I received is unfortunately lucky to be worth even $15. Hardly wearable. Hoping to receive a refund from the company once they reply, however I fear I will have to spend more money to ship it back to China before a refund can be processed.

Ordered a bag only to receive the wrong product. More specifically item of the wrong colour. Upon contacting customer service to show photo proof of the wrong item received they notified that they the only solution is to send it back to China at my own request expense. Being an error on their part I cannot justify spending the $40 in shipping to return, so now stuck with an unwanted bag. Will not refund unless they receive the product back. I’ll add that it was not cheap, was treating myself with this item. Do not recommend buying off Zoe Sydney. Not an Australian fashion store as advertised.

The boots I received are PLASTIC NOT LEATHER. WORST CASE OF FRAUD. EVERYTHING THIS ORGANIZATION/SCAM SAYS IS A LIE. DO NOT PURCHASE DO NOT USE THIS ZOE SYDNEY WEBSITE SHOULD BE TAKEN DOWN

The product I received from Zoe Sydney is NOT what was pictured online. Not only was the product soiled, the fabric and shape of the top were terrible. I attempted to return the top to their depot in China and provided the tracking number to the online store as instructed, however the package mysteriously has been stuck in China customs for months with no refund forthcoming. This store is clearly not an Australian boutique.