Zoeplace Reviews 210

TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

Product isn’t very robust — my dog turned one of the wooden pegs into shards within minutes. If I had not been supervising, this could have resulted in a trip to the veterinarian.

Rated 5 out of 5 stars

Hello.... I'm satisfied, super fast delivery and my dog is also delighted, he has an orgasm every time he eats a "Crunch" biscuit .... Have a great weekend. Andy.S

Company replied

Rated 1 out of 5 stars

The basket for bike was a really bad quality. The wood was broken at several parts and we sent to you an email about that for reclamation. Still waiting for an answer. Thank you

Company replied

Rated 5 out of 5 stars

Best quality, I bought my dog a collar and apart from stylish, she looks very comfy with it! :)

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

More than animals, they are our loves. And it is this love that gave us the crazy desire to create Zoé Place. The online pet shop for all animal lovers. No matter what your reasons for adopting your little darling are, the goal is often the same: to have a companion by your side who is present in every moment of your life. Who understands you better than anyone else. Who gives you immeasurable love. Who leaves a big void around you when he is not there. Who is a full-fledged family member. And today, could you do without this little being? Of course not. To give him back this unconditional love and make him happy, why not offer him special moments, games, comfort and well-being? Wouldn't this be the best way to make him live his best life by filling his days with moments of happiness? To say "thank you"? So, you might have guessed it (or not) but Zoé is not a random name. It's the name of the adorable dog of Eric, the founder of Zoé Place. A beautiful chocolate colored labrador. And for us, to honor her was an obvious choice. A way to say THANK YOU to her for bringing her good mood to the office every day and for being part of the team. "As long as you haven't loved an animal, a part of our soul remains asleep". Anatole France


Contact info

3.2

Average

TrustScore 3 out of 5

210 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Product isn’t very robust

Product isn’t very robust — my dog turned one of the wooden pegs into shards within minutes. If I had not been supervising, this could have resulted in a trip to the veterinarian.

23 February 2023
Rated 1 out of 5 stars

Desapointed

There is no link between the description of this product and the product itself. It does not throw the ball.

22 January 2023
Zoeplace logo

Reply from Zoeplace

Hello!
We are sorry to hear that our products did not meet your expectations.
Soon one of our agents will contact you to find out what happened and offer you a solution.
Thank you very much for your patience.

Rated 5 out of 5 stars

Great experience!

16 January 2023
Zoeplace logo

Reply from Zoeplace

Christopher, It is customers like you that make our business thrive. Thank you for your review and thank you for your order.

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