Ordered a bag, now think company is fake
Ordered a bag. Had no communication. No replies to emails sent. 5 weeks later, still nothing. Avoid!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a bag. Had no communication. No replies to emails sent. 5 weeks later, still nothing. Avoid!
I placed an order on 3rd February and I haven't received any update and tried to chat with the shop and nothing...So, I am thinking now it is a scam.
Don’t buy from this shop. Placed an order at the beginning of February 2025 No update, no delivery date, no communication from ZoeBag despite numerous emails/mesages. Beginning to wonder if it’s a scam.
BUYER BEWARE!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.