Ziyara Tours Reviews 

292
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional organization, highly comfortable accommodations, and the extremely knowledgeable, supportive tour guides who go above and beyond to make every journey truly very special. Many consumers also consistently highlight the seamless logistics, delicious meals, and the deeply spiritually uplifting atmosphere maintained throughout the entire trip. However, some people mentioned minor schedule suggestions or occasional small hiccups during the tours. Travelers occasionally noted that clearer daily announcements, earlier lunch breaks, or slightly adjusted timing at key historical sites would further enhance their overall travel experience.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting exceptional support and professional... See more

Staff

Reviewers highlight positive aspects of staff, describing them as a cooperative, friendly group whose... See more

Holidays

Consumers find holidays to be a journey of a lifetime filled with deep satisfaction and spiritual enrichment.... See more

Location

Customers consistently note positive experiences with location, expressing deep satisfaction with... See more

User experience

Clients share positive opinions on user_experience, highlighting that the entire journey is remarkably well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alhamdullilah just got back from a trip to Jordan and Palestine with my parents. Could not have been planned any better, Alhamdullilah. From everywhere we were taken to, and the guidance given by shei... See more

Rated 5 out of 5 stars

‎‫الحمد لله‬ (Praise to Allah.) Sajid the man with the green hat who was the group organiser and leader went out of his way to help each and everyone in our group May Allah swt bless him. We all had... See more

Rated 5 out of 5 stars

Alhamdulillah , can’t thank Ziyara tour enough , we just arrived back from our very sudden trip to iraq, I reached out to the brothers, and they helped and arranged the entire package in less than 24... See more

Rated 5 out of 5 stars

The gift that keeps on giving. Extremely professional and competent tour group. They know exactly what they are doing and are masters in their respective field. If you are looking for trips to... See more


Company details

  1. Tour Operator

Written by the company

Assalamu Alaikum, welcome to Ziyara Tours an Islamic travel agency with the goal of providing all travelers with a Journey Of A Lifetime. Our focus extends not just to provide you with a physical journey to great Islamic sites around the world but also to provide a spiritually uplifting journey full of amazing Ziyarats, educational talks, and an extensive range of media to make your experience that will benefit you in this world and the Akhira, Insha’Allah.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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4.9

All reviews

(292)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible trip

The tour was was very well organised, made us feel SAFE and ensured we were comfortable when travelling to various destinations. The trips were poignant very relevant and the shaykhs were very knowledgeable adding much comfort, joy overall enhancing our spiritual experience. The choice of accommodation it was clean comfortable breath taking views from our room the staff very hospitable and kind at all times. The hotel was close to all amenities well within walking distance to relevant places to visit. .
So glad to have chosen Ziyara tours.

28 April 2024
Unprompted review
Rated 5 out of 5 stars

This was our second trip with Ziyara…

This was our second trip with Ziyara Tours and our first Umrah trip in Ramadan. Sajid and Rashid and the rest of the Ziyarah Tours team(including Imam Waqar and Shaykh Hassan) made this trip very easy and memorable for us. There was a very good balance of ziyarahs, informative talks from Shaykh Hassan, and individual time throughout the trip. Big thanks again to Sajid and Rashid for looking out for us again, as they did previously. Would definitely recommend anyone looking for a journey of a lifetime to use Ziyara Tours!

1 April 2024
Unprompted review
Rated 3 out of 5 stars

Up and coming for sure, still require improvement

The tour guides are genuinely down to earth people who look after you with smiles. The Shaykh on board was also a genuine humble person of knowledge who shared many gems and imparted wisdom. They even held reminder sessions after Asr and gave ZamZam water as a gift which was a kind gesture. Overall things ran smoothly and fairly well organised for the most part.

Few points of constructive criticism:
1. First and foremost, despite logistics being tricky with completing umrah in Ramadan, the organisation and implementation of prayer requires serious and considerable improvement. We ended up missing Salatul Fajr on the coach trip from Jeddah airport to Mecca. There is no excuse for this. Had we known sunrise time , we would have prompted them to stop but looking back we would have thought perhaps they would have made a pit stop for prayer (as made when travelling from Mecca to Madina). Even if rest of the ziyarats for the whole trip were missing, it would be nowhere near as serious as missing prayer. This was a real test of patience as we entered Makkah before embarking on Umrah. I do hope you seriously reflect on this mistake and ensure it does not occur again.

2. Understandably it being Ramadan, people with different abilities and limited coach availability, the overall ziyarats only amounted to two 1/2 days during the 10 day trip. It would have been better if more options were laid out especially for those willing to explore more whilst fasting. For example, a mini-van/taxi could have been organised those wishing to explore the museum in Madina or trek Jabal Noor in Makkah. We understand the ziyarats were done quick due to fasting, but it may have been better to spread out across the days rather than rush everything. This would have given the Shaykh some more time to organise and gather his own reflections. If we discount the two 1/2 days of ziyarats, we essentially paid for flights, visas, transport and accommodation.

3. It would have been helpful if the tour guides could have briefly explained the layout of the Haramain in maybe the zoom meeting before travelling. Especially for those going first time, it is a daunting experience to navigate through swathes of people in a humongous complex. We cannot of course expect the tour guides to be experts in architecture and history of the place, but general historical information should be there. The Shaykh as knowledgeable as he is in religion, has had fewer visitations to the Haramain thus the onus is on the tour guides especially for first time travellers to explain the geography.

If even points 2 and 3 are ignored, no issues. Point 1 however needs serious reflection.

May Allah bless you all!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Experience

Bismillah

A few months ago we were looking to go for Umrah, I was traveling with young kids so wanted to go with a group and Alhamdulillah we came across Ziyara tours so we decided to book.

Alhamdulillah what an experience! The highlight for me had to be the talks with Shaykh Hassan, his love for the beloved Prophet reflects in his speaches and it made our Umrah and Ziyaras extra special.

Brother Rashid and brother Saj are always there to help and answer any questions, no matter how small they may seem. They are always smiling and are patient, and make sure to look after everyone, going out of their way.

We sang Nasheeds, recited Qaseedah Muhamadiyya and shared beautiful experiences and acts of kindness form others in the group too.

This will not be our last trip as my children are already talking about going with Ziyara tours again.

May Allah bless Ziyara tours. Ameen

الى اللقاء

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdullilah my first Umrah journey…

Alhamdullilah my first Umrah journey with Ziyara Tours was an unforgettable experience. They took care of everything and all we had to do was turn up. Their knowledgable guides provided invaluable insights and support and allowed us to complete Umrah 3 times on our first trip! Big shout out to the brothers Sajid, Rashid and Shaykh Hasan who assisted us through the journey with any stupid questions we had. InshaAllah we will be booking another package soon.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

A*** experience and would highly recommend

First class experience with experienced tour leaders and Sheikh would highly recommend to anyone looking to book an umrah trip. Very attentive and always on hand to answer any questions and any issues at all. Everything was well organised and ziyarats were very beneficial in order to make the most of the holy land. A***

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Umrah experience !

I would like to thank Ziyara Tours for the amazing Umrah experience.

They were with us the whole step of the way and sorted everything out with ease.

The bag provided by Ziyara tours including tasbeeh counter, dua books was very useful ! Although I would recommend bring an extra draw string bag for your slippers.

They looked after the elderly well and they were always in contact with us on what’s app if we had any questions.

Big thank you to Sajid, Rashid and Sheikh Hassan for enlightening us with the knowledge of the history of Islam and the method of performing Umrah.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing staff who were patient with us…

Amazing staff who were patient with us and supportive throughout the journey. I am so glad we chose Ziyara Tours for our first Umrah trip as a family. Personally I would like to thank Sajid, Rashid, Imam Waqar and Sheikh Hassan Shire for making our first Umrah memorable. Highly Recommended!!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Great overall experience

Went on Umrah with Ziyara Tours during Ramadan. Masha’Allah. I can’t complain. The brothers did well looking after us. They didn’t create a heavy schedule allowing everyone time to go and do what they want to do whilst making themselves available for any questions, guidance, and important information. There were also group visits to important sites and places. They were informative, useful and didn’t make us rush.

Thank you.

30 March 2024
Unprompted review
Rated 3 out of 5 stars

Alhamdulillah all went good we did our…

Alhamdulillah all went good we did our Umrah Masha Allah and its was great going with the family but one thing i would like to say in Madina Sharif the Ziyara was not great the bus driver and he was the guide was not helpful at all he just sat in the bus and told us few thing and we had to get out off the bus do our own research so ziyara was not that great at all he in such a rush took us to four places and thats it
Yeah i would definitely go again with the same group but no Ziyara with them

25 February 2024
Unprompted review
Ziyara Tours logo

Reply from Ziyara Tours

Alhamdulillah, congratulations on completing your Umrah! We extend our gratitude for selecting Ziyara Tours to facilitate your family's spiritual journey to the sacred lands.

Your feedback is deeply valued, and we acknowledge that while the designated drivers are primarily responsible for transportation, we understand that there may be occasions when travellers anticipate additional insights. Rest assured, your comments regarding the ziyara trip will be relayed to the responsible transport company for review.

We are genuinely pleased to hear that the rest of your tour met your expectations. Your intention to consider Ziyara Tours for future journeys is truly appreciated.

Once again, congratulations on your Umrah. May Allah accept it.

We look forward to having the opportunity to host you and your family again in the future.

Wsalaam,

Ziyara Tours

Rated 5 out of 5 stars

Jordan tour with Petra

We did the 6 day Jordan tour in February. Whilst we got to visit the beautiful city of Jordan, visit the 7th wonder of the world in Petra and the seven sleepers cave, we also saw many islamic sites and learnt Islamic history with Sheikh Abdul Aziz and our tour guide Nasser.
We couldn’t have done all this on our own.
Thank you to Ziyara tours for such a spiritual and educational trip. Hotels were all of a great standard and the coach was comfortable with wifi throughout.
I have shared your details with family and friends and would definitely recommend you.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

I recently went to Jordan with Zyara…

I recently went to Jordan with Zyara tour.
One of the best experiences I had.
Alhamdulillah
Sajid is the best he was always there for anything I needed.
He replied to any txt asap.
And sheik Abdul Aziz is one of the best the way he explains everything it’s so easy to understand.
The group felt like family.
Although I didn’t know anyone at first.
In sha Allah I’ll definitely travel with them again.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah I travelled with Ziyaarah…

Alhamdulillah I travelled with Ziyaarah tours to Jordan with my family. Alhamdulillah it was a very well organised and thought out trip. I had concerns due to travelling with my 18 month old son but Alhamdulillah brother Sajid looked after us and made sure that all our needs were met. I definitely will be travelling with Ziyara Tours again inshaAllah already have intentions for Palestine and I would recommend anyone to book with Ziyara Tours. You won't be disappointed.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

This was my 3rd trip with Ziyara Tours…

This was my 3rd trip with Ziyara Tours within 7 months!!! Al-Aqsa, Iraq and now Jordan. Every trip has been special and full of blessings. A wonderful tour group to travel with. Very respectful and knowledgeable. Their hard work, dedication, sincerity, generosity, and kindness is indescribable. Highly recommended them.

I have already booked my next trip with them. Looking forward to travelling again soon.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah, great service

Alhamdulillah, First class service. We went on a Ziyara tour of the Holy land of Jordan. Sajid was with us at every part of the trip, and always answered questions with a smile. The hotels booked for us were really nice ( Wifi could have been better, but that's a pretty common occurrence in this part of the world). Our tour guide, Nasir was very knowledgeable and friendly, repeatedly giving us all water, sweets, biscuits etc during our coach trips, encouraging the young children to recite Quran. Shaikh Abdul Aziz Fredericks was an ocean of knowledge and really funny. Would definitely book with Ziyara Tours again, Insha'Allah.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

This was our very first trip with ZT

This was our very first trip with ZT. I travelled frequently with my family during school breaks but never travelled in group before. This was our first time in group but MashaAllah Brother Saj is true gem and kind soul. He made everyone very comfortable especially young kids. He goes extra mile to make sure everyone is comfortable and happy. I would highly recommend them. InshaAllah we are planning again with ZT.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable time with saj and the boys…

Unbelievable time with saj and the boys up in jordan. The care love respect I saw from saj was amazing.

Will always go with ziyara tours now knowing that saj has got my back either way.

Amazing service brilliant holiday unbelievable laughs and out of this world ziyarats.

Keep it up boys

17 February 2024
Unprompted review

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