Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... See more
Company replied
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See what reviewers are saying
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of... See more
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services Joe and the team have been... See more
Company replied
Rizwana and the team at Delivery App have been incredibly patient and helpful with guiding and teaching me how to use the app. As a furniture hire company, Delivery App has been a great resource for... See more
Company replied
Company details
Written by the company
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Contact info
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, United Kingdom
- 0161 527 2535
- support@zippd.com
- zippd.com
4.1
Great
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic, reliable company!
Reliable, friendly team. Any issues are quickly resolved and availability is always good! I'd highly recommend!
22 August 2024
Unprompted review
Delivery App provide a great service!
Delivery App provide a great service! Online platform is super easy to use with the best feature being the online tracking of their drivers. The client services/operations teams are amazing always keep us updated and call us if they are facing any issues. I would highly recommend Delivery App!
1 January 2024
Unprompted review
Perfect
Perfect. Arrived on time and delivered without fuss. Would happily use this service again.
8 August 2024
Great service from DeliveryApp from us…
Great service from DeliveryApp from us at CPS East Grinstead
16 August 2024
Unprompted review
Best courier service I have used
Best courier service I have used, so easy to book online and never had a problem with a booking or a driver turning up. The staff are honest when there could be delays which gives everyone the best chance of keeping our customers satisfied, an all round great business to deal with.
22 August 2024
Unprompted review
Reply from Zippd
Thank you for your amazing review! We're thrilled to hear that DeliveryApp has exceeded your expectations and that you've found our service to be reliable and easy to use. Our team is committed to providing exceptional customer service, and we're delighted that you've had such a positive experience. Thank you again for choosing DeliveryApp!
Great service
Great service, extremely user friendly. Spoken to Gemma a number of times, professional and helpful always.
21 August 2024
Unprompted review
Great Service
Great service from start to finish, well communicated from driver allocation to the end of shift. From Director to the Operation desk.
Would highly recommend
Direct Express Logistics
Cardiff
21 August 2024
Unprompted review
The delivery app are an excellent…
The delivery app are an excellent company, you pay for what you get and if you want a good service this is the company to go to, i have had to liase with their ops teams a few times to see what's going on, but they have always had the answers and get the job done, it's been a pleasure using them and we will continue to do so
22 August 2024
Unprompted review
Reply from Zippd
We're delighted to hear that you've had such a positive experience with DeliveryApp. Thank you for your kind words about our operations team. We're committed to providing excellent customer support and ensuring that your deliveries are handled efficiently. We look forward to continuing to serve you in the future!
Kind regards, The DeliveryApp Team
DeliveryApp is very intuitive and easy…
DeliveryApp is very intuitive and easy to use. Reporting and tracking is incredibly useful for those looking to offer an excellent customer service.
22 August 2024
Unprompted review
Reply from Zippd
Thank you for taking the time to write a review and for recognizing the value of our reporting and tracking features. We're committed to providing the tools you need to succeed in delighting your customers.
All the best,
The DeliveryApp Team
Great service and the tracking is great…
Great service and the tracking is great and gives you the updates you need
21 August 2024
Unprompted review
Caring company
I couldn't pay with my phone somehow and customer care helped me resolve all of it and still called later. The driver was prompt and helpful. I've recommended them to all my friends
8 September 2023
Unprompted review
Reply from Zippd
We pride ourselves on offering the best service to our customers. Thank you for taking the time to leave us this kind review and for your recommendations!
Kind regards,
The DeliveryApp Team
Excellent service from Ollie when I…
Excellent service from Ollie when I needed an urgent collection and delivery to site, all went according to plan.
4 June 2024
Unprompted review
Reply from Zippd
Thank you so much for leaving us a review. Ollie is a star and glad you are getting a great service. Thanks for taking the time to leave us a review.
Kind regards,
The DeliveryApp Team
The best people in the business - without a doubt!
DeliveryApp offers a service that is not only super difficult to come by, but even more difficult to pull off well - which they do! On multiple occasions I've needed to send items for work very last minute, and DeliveryApp was there to support me. They were both super fast and super communicative, even calling me to see if I was happy with the service on both times I've used it. This awesome group of people are the best in the biz, without a doubt.
25 June 2024
Unprompted review
Reply from Zippd
We’re thrilled to hear you’ve had such a positive experience using DeliveryApp. Our team works hard to make sure your experience is as smooth as possible, even in last-minute situations. We’re happy to hear that our communication and support have exceeded expectations! Thanks for being such a great customer - we really appreciate it!
All the best, The DeliveryApp Team
5 stars
Great service. The delivery arrived on time. Really simple to book through the app and competitive prices.
14 August 2024
EASY TO USE APP
Booking a delivery or just using the App to obtain a cost for a delivery is really easy. All you need is a collection and delivery postcode and then you just select the type and size of vehicle to obtain a cost. the costs are very competitive and the drivers are always punctual. we have never had an issue whilst using Delivery App and i wouldn't hesitate to recommend them
21 August 2024
Unprompted review
Reply from Zippd
We're delighted to hear that you've found our booking process and pricing so easy to use. Our goal is to make it as simple as possible for you to get a quote and book a delivery. Thank you for your recommendation - we appreciate your support! All the best, The DeliveryApp Team
great customer service
Having never dealt with the DeliveryApp team before, the process was straight forward. booking and paying was easy. And cancellations were dealt with professionally. Having dealt with most of the major couriers over the years, the DeliveryApp team were good.
16 August 2024
Unprompted review
Reply from Zippd
We're glad to hear that your first experience with DeliveryApp was positive. Our goal is to make the booking process as simple and hassle-free as possible. Thank you for choosing DeliveryApp!
Kind Regards,
The DeliveryApp Team
the service is second to none
the service is second to none. I have used this many times now and never had a problem or failed delivery.
From internal staff to drivers i cannot find any faults to talk about.
21 August 2024
Unprompted review
Reply from Zippd
Thank you for your kind words about our platform and our team – we're proud of the hard work and dedication of our staff and drivers. We look forward to continuing to serve you in the future. All the best, The DeliveryApp Team
The website is easy to navigate which…
The website is easy to navigate which makes booking a delivery. Had no issues regarding deliveries.
3 June 2024
Unprompted review
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