While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First, I was attracted to ZIP HEARING after seeing their online prices. Most important was their sales help - specifically - Grant Davidson. Great suggestions, explained the local support plan, then... See more

Rated 5 out of 5 stars

I can’t say enough good things about Zip Hearing and in particular Grant Davidson. From start to finish I had such a great experience. I ended up with far superior hearing aids to the ones I had been... See more

Rated 5 out of 5 stars

ZipHearing was an absolute pleasure to deal with. Their price was better by far than I was quoted locally, they referred me to a great audiologist and Shawn Muth was terrific. Even when my insurance... See more

Rated 5 out of 5 stars

My husband needed to purchase new hearing aids after 6 years. Our previous provider had moved so we were dealing with a new company. After a lengthy visit, the new hearing aids, Resound, were deemed h... See more

Company details

  1. Hearing Aid Store

Information provided by various external sources

Why pay more than you have to for hearing aids? Find a ZipHearing provider near you and get brand name hearing aids for thousands below retail!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ignore the Negativity

I don’t know the story behind the negative comments but they are bull as far as I’m concerned! Something smells fishy about them.
I got my Widex aids from them and they hooked me up with a great local fitter who has taken excellent care of me ever since. They also saved me $1000.00 over what I was quoted by local audiologists I consulted before I found them. To tell the truth, I can’t remember how I found them! (I’m 83 and I’m not sure what I had for supper!) All I can say is they are a first-rate outfit and Jeff took great care of me after too many years of competition shooting and my squad car siren (retired big-city cop) wrecking my high-frequency hearing.
Ignore the negative stuff.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

A friend bought a set of phonak hearing…

A friend bought a set of phonak hearing aides and told me about the two chip technology and was really happy with there performance. I was researching them online and happened on to Zip hearing. I called and discussed them with Derrick Pirkey of Zip hearing. He walked me through the process and and answered all my questions. I bought the top of the line phonaks and ended up saving $2800 on the pair over what my long time audiologist would sell them for!

22 July 2025
Unprompted review
Rated 1 out of 5 stars

If it sounds too good to be true, it IS!

I should have known better than to fall for the lowest price on the internet! Sadly, I helped my mother get hearing aids from these people and have had nothing but problems. There's no one to go see or deal with in person...once the trial period ended so did the service

5 May 2025
Unprompted review
ZipHearing logo

Reply from ZipHearing

Hi Lynn! I am not sure this review was intended for ZipHearing, because local care is always included, there is always a local hearing provider involved in every transaction, and we would never leave someone hanging just because a trial period ended! We're also not the lowest price on the internet...If this review is indeed for ZipHearing please feel free to reach out to me privately at jeff@ziphearing.com and I will make sure your mother's issues get resolved in a timely manner. If the review is not for ZipHearing I respectfully ask you to consider removing it. Thank you!

Rated 1 out of 5 stars

I didn't have a good experience

I didn't have a good experience. I did some browsing online and made the mistake of putting my phone number in, a requirement just to SEE the price. Now these people won't stop calling me, driving me crazy, because they just switch numbers when you block one. I won't make that mistake again!

9 July 2025
Unprompted review
ZipHearing logo

Reply from ZipHearing

Hi Devin, are you sure this review is for ZipHearing? The reason I ask is we don't require a phone number or phone call to see a price...you can do it via chat or email. We also don't have any kind of phone number switching technology, all of our calls come from our main number, 800-731-6794.

Rated 5 out of 5 stars

Excellent service

Excellent service! Derrick handled transaction in professional and efficient manner. Extremely pleased with hearing aids I purchased. Highly recommend Zip hearing!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Experience

I found Mr. Derrick Pirkey to be one of the best consumer sales persons I have ever dealt with. If ZipHearing has all sales persons like Mr. Pirkey, I suspect their business will do very well. He is extremely responsive (within minutes). He is very professional, polite, and mostly, knowledgeable. I did get an exceptional discount from the company over local ENT's but the review is mostly because of my customer service experience with Mr. Pirkey.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

I struck gold with ZipHearing!

After seeing and trying several Audiologists and hearing Aids, I struck gold with ZipHearing! First and foremost they provided several YouTube Reviews which provided the education I needed to make a much better decision about what I needed. I went to see their recommended audiologist and got a much better price. Thanks ZipHearing!!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

It was a pleasure doing business with Zip Hearing

I was at my local audiologist to purchase hearing aids. Their price quote was $6300. I asked if there was any wiggle room and they said absolutely not; the partners set the price. With that information, we shook hands and I walked out without purchasing them.
I did some research online and luckily, I found Zip hearing and dealt with Derrick Pirkey. I had some questions by phone and email and he was able to explain the process to me, and he saved me about $1500 off the price by going through Zip Hearing. This was the way to go.

I highly recommend Zip Hearing.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

So happy I found ZipHearing!

So happy I found ZipHearing. Grant was professional and fulfilled his commitments, including the 45-day trial to get the best hearing aids for me. Wish there would have been a ZipHearing 18 years ago when I bought my Oticon Deltas and later my Resounds. I was hesitant to start with the hearing aids and then get the hearing test and fitting later but their choice for local audiologist was outstanding as well. You will save money if you deal with ZipHearing!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

To say I'm a careful consumer is an…

To say I'm a careful consumer is an understatement. I thoroughly researched providers and hearing aids before making a decision, and I can confidently report that the Oticon 1 was the best choice and ZipHearing was the best provider. Grant was superb with service and advice. Certainly worthy of every one of those five stars.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

I’d give 10 Stars if able

I’d give 10 Stars if able, 5 isn’t enough! I dealt with a very nice fellow named Grant who was most informative and helpful. My local provider that Zip paired me with was also stellar. The process was smooth and seamless. I tried two aids from different mfg and then made my selection thereof. I would highly recommend Zip Hearing and should I need aids again I would surly use them. I saved $1,600.00 vs my local multi-office provider who wouldn’t or
couldn’t match Zip’s price point. Zips’ awesome so give them your business and save yourself some money.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

A great experience!

This company should be a model for all companies. Communication was prompt and explanations were clear. If I called, it was answered immediately, and if not, I was called back very quickly. The whole process was explained clearly, and I can’t think of anyway it could’ve been better.

Not only was the communication and the process seamless, I got an incredible deal on my hearing aids that locally would have caused me about $2200 more. I do now have to travel about 90 miles as that is where the ZipHearing provider in my area is. I can make that trip many times for $2200! A little inconvenience but no big deal.

Kudos to Grant and ZipHearing. I’ve had my Phonak Infinio Sphere 90 hearing aids now for a month and a half and couldn’t be more pleased.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

It doesn't get any better!

I shopped several local audiology providers, but none came close to matching the price point and ease of transaction. Grant managed the entire process, including insurance submission, quickly and professionally. His local audiology provider recommendation was one of the best I have used in my 20 years of HA use.

Save yourself a lot of hassle and start with ZipHearing!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer satisfaction

My experience with ZipHearing was excellent--they provided the hearing aids I wanted, and connected me with a local provider quickly. The process was thorough, easy, and I couldn't be happier with the service and product provided. I highly recommend ZipHearing (and Widex brand hearing aids) for musicians like myself.

23 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look