Ziphealth Reviews 

3,692
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as honest, efficient, and professional. Many appreciate the user-friendly experience, noting the website's ease of navigation and the simple, quick process for ordering and reordering medication. People also value the convenience and speed of evaluation and delivery, often finding the service to be a life-saver. Reviewers often mention the affordability and good pricing, making it a preferred choice for their needs. However, some customers also noted issues with their orders, such as unexpected subscription charges, receiving incorrect quantities, or problems with reordering. Additionally, a few people expressed concerns about product effectiveness, with some finding certain products did not work as anticipated.

What people talk about most

Service

People report positive experiences with service, often describing it as wonderful, prompt, and efficient.... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and fast,... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers reporting positive outcomes, such as... See more

Price

Users describe ambiguous interactions with price, with some finding the service affordable and competitive,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform user-friendly, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online website is easy to navigate directly to the point shows double checks. My address, I had to change the credit card number that went through fairly easy. I got my order in just after 12 o'cl... See more

Company replied

Rated 5 out of 5 stars

Honest , efficient and not just a pass through. I did get cancer and the Dr went through my medical treatments meds and health as part of the screening process. Pricing is very competitive. I used off... See more

Company replied

Rated 5 out of 5 stars

The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever s... See more

Company replied

Rated 5 out of 5 stars

Reordering is quite simple. Ziphealth has set everything up so the procss is just a few clicks away. I wanted to use an alternative product and I moved easily from my reorder page to the dialogue to... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.3

All reviews

(3,692)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars

Very easy to use app and ships medication fast.

21 December 2025
Ziphealth logo

Reply from Ziphealth

Hello,

We appreciate your review. It’s great to know our site was easy to navigate and that shipping met your expectations. Thank you for choosing us.

Rated 5 out of 5 stars

Great product

Great product, trusted service, your company makes me feel cared for.

Joe M

9 January 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing this! We’re so happy to hear you felt cared for—providing trusted service and support is always our priority. We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Quality is great

Quality is great. Shipped and arrived even before the predicted time, which was already very timely.

21 December 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you so much for your kind words! We’re happy to hear you were pleased with the quality and that your order arrived earlier than expected—we appreciate your support.

Rated 3 out of 5 stars

I get WAY to many emails

I get WAY to many emails. The service is exceptional, the prices are good and the package arrives in a timely manner. Just those constant emails are enough to make me look else where for the product. I placed an order and immediately got 3 emails.

8 July 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback and for the kind words about our service. We sincerely apologize for the inconvenience caused by receiving too many emails. Clear communication is important to us, but it’s never our intention to overwhelm or frustrate our customers. We’re reviewing this internally to ensure only essential emails—such as confirmations and tracking updates—are sent moving forward. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Fast and simple

Fast review of rx from doctor and process is smooth and easy

30 August 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for the review! We’re happy to hear everything was fast, smooth, and easy. We appreciate you choosing us.

Rated 5 out of 5 stars

Very helpful and great customer support…

Very helpful and great customer support and services

12 November 2025
Ziphealth logo

Reply from Ziphealth

Hello!

Thank you so much for your kind review. We’re thrilled to hear you had a great experience with our service and customer support. Providing helpful and reliable support is always our goal, and we’re delighted to know we delivered. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for the great review! We’re delighted to hear you had a positive experience with both our product and service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Quick services

22 September 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback! We’re glad you were satisfied with the quick service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Easy to use and discrete.

Ziphealth makes it very simple to get the medication I use. It's effortless and reordering is just a few clicks. I would recommend Ziphealth to anyone who likes convenience, low pricing, and reliability.

9 November 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for the wonderful review! We’re happy to hear that getting your medication has been simple and effortless. We truly appreciate your recommendation and are glad to provide a convenient, reliable, and affordable experience.

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering

9 January 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback! We’re glad to hear your ordering experience was quick and easy. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

They are really fast

They are excellent

11 April 2025
Ziphealth logo

Reply from Ziphealth

Hello there!

Thank you for your kind words regarding our service! We are happy that we have been able to provide you with an fast and enjoyable experience! We look forward to continue to provide you with exemplary service!

Rated 5 out of 5 stars

Fast

Fast, efficient service.

7 November 2025
Ziphealth logo

Reply from Ziphealth

Hi!

We're so thrilled to hear your wonderful feedback about our service! It’s fantastic to know we could offer you a quick and smooth experience! We can’t wait to keep delivering top-notch service for you!

Rated 5 out of 5 stars

short questions and to the point

short questions and to the point. Super fast shipping.

2 February 2025
Ziphealth logo

Reply from Ziphealth

Hello there!

We're happy to hear that you found our questions concise and the shipping fast! We look forward to continuing to provide amazing service! Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Order cancelled after the fact due to…

Order cancelled after the fact due to vague reasons?

5 January 2026
Ziphealth logo

Reply from Ziphealth

Hello,

We’re very sorry for the inconvenience and frustration caused by the cancellation of your order. We understand how disappointing this can be. Orders may occasionally be cancelled for a variety of reasons, including concerns of duplicate accounts or medication-related requirements, among others, all of which are in place to ensure safety and compliance. A member of our Customer Care team has reached out to you via email to provide further details and assist you directly. We appreciate the opportunity to address your concerns and hope to resolve this for you as quickly as possible.

Best,
ZipHealth

Rated 5 out of 5 stars

A fast, efficient, reliable service

I love that they send me a reminder when a prescription needs to be refilled. Very fast & efficient process from ordering and delivery along with excellent communication!

5 November 2025
Ziphealth logo

Reply from Ziphealth

Hi!

We're happy to hear that you appreciate our refill reminders and efficient service. It's great to know that you've had a positive experience with our ordering, delivery, and communication. Thank you for your feedback!

Rated 5 out of 5 stars

Quick and easier than a pharmacy

Quick and easier than a pharmacy

7 January 2025
Ziphealth logo

Reply from Ziphealth

Hello!

We're happy to hear that our service was quick and easy for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy and fast

3 November 2025
Ziphealth logo

Reply from Ziphealth

Hi there!

We're so happy that you find our processes to be easy and fast! We aim to create a fast and seamless process for our customers! Thank you so much for your feedback!

Rated 5 out of 5 stars

Easy order and process

Easy order and process

1 January 2026
Ziphealth logo

Reply from Ziphealth

Hello there!

We're ecstatic to hear that the order process was easy for you! We strive to have a simple and effective ordering process. Thank you for your positive feedback; we appreciate it so much!

Rated 5 out of 5 stars

Reordering is quite simple

Reordering is quite simple. Ziphealth has set everything up so the procss is just a few clicks away. I wanted to use an alternative product and I moved easily from my reorder page to the dialogue to determine if qualified for the change. It was very simple. If fulfillment and delivery was like my first and only order then the wheel has been greased & is ready.

10 October 2025
Ziphealth logo

Reply from Ziphealth

Hi there!

We're happy to hear that reordering and exploring alternative products was simple for you. We appreciate your feedback and are glad you enjoyed your experience. We hope fulfillment and delivery continue to meet your expectations! Thanks again!

Rated 5 out of 5 stars

doctors are very helpful listening to…

doctors are very helpful listening to concerns and providing feedback

30 December 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

Hello there!

We're happy to hear that our doctors are helpful and address your concerns effectively. Thank you for your positive feedback; we appreciate it.

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