Zift Zillions of Gifts | ZillionsGift.com Reviews 3,910

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,527 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the process of redeeming gift cards to be straightforward and appreciate the variety of options available. Many also highlight the ease of use of the website and the flexibility to split gift card balances across multiple choices. However, some people were dissatisfied with the customer service, describing it as unhelpful or rude, with issues like agents hanging up or providing unhelpful instructions. There are also concerns about the user experience, with some finding the scratch-off area on physical cards difficult to use and the overall redemption process confusing, requiring multiple steps or leading to error messages.

What people talk about most

User experience

People report ambiguous experiences with user experience. While some customers found the system very easy to... See more

Product

Reviewers highlight ambiguous aspects of the product. While some consumers appreciated the prompt arrival and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers found the website easy to navigate, praising... See more

Payment

Consumers find payment to be ambiguous. While some reviewers appreciate the ease of use and the ability to... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many consumers report long wait times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my 1st time using this type of gift card and a little overwhelming to me at first. I finally realized that the gifs shown on the front of gift card were the only ones available to me..8 of... See more

Company replied

Rated 4 out of 5 stars

I like the choices of stores to use the card. Only issue I have is the scratch area on the card could be a little easier to scratch off. I scratched too hard and almost lost some of the card number an... See more

Company replied

Rated 3 out of 5 stars

Hard to understand the balance initially. Wasn’t explicitly stated thus forcing me to first shop what to spend it on before I knew I had a balance. Seemed like it was trying to get me to make a purcha... See more

Company replied

Rated 3 out of 5 stars

It was easy to redeem, and I had 16 different company choices, but not a fan of getting an emailed gift card with numbers on it that the employees will have to manually type. This one has 21 numbers... See more

Company replied


Company details

  1. Gift Shop

About Zift Zillions of Gifts | ZillionsGift.com

Written by the company

Get More Choices and No Fees with Zift Zillions of Gifts Gift Cards!

Written by the company

Find us online at TheGiftCardShop.com or visit our "Where to Buy" page to find a retailer near you.
Have a Zift Zillions of Gifts Gift Card? Don't forget to visit ZillionsGift.com to redeem your card for eGifts from a list of your favorite brands. After redemption, you can use your eGifts online or in-store. Here are some tips for redeeming your card(s):
STEP 1:
For physical Cards, sign in by entering the card number, expiration, and CVV. You can find this information on the back of your card by scratching off the entire silver barcode. For digital Cards, click the View Now button in the eGift Card email.
STEP 2:
Select your eGifts. Pro Tip: You can choose as many eGifts as your balance allows!
STEP 3:
Check out to receive eGifts by email
STEP 4:
Use your eGift online or in-person
You can also visit our "How to Use" page for more information. Have questions? Call customer service or message us on social media.

Have questions?

You can also visit our "How to Use" page for more information. Call customer service or message us on social media.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User friendly

Once I realized that this was just "money" and I had to go on the website to purchase an ecard, then it was easy. It gave a lot of options of places to redeem it.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are glad to hear that you enjoyed the redemption options, and that you were able to successfully redeem your card! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Good

I like it recommend

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Nice very good

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

It was very easy.

Was expecting it to be complicated but was so easy,Great for stocking stuffers.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Lisa,

We are glad to hear about your positive experience! Thank you for your review. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Easy to do

Easy to do, Thanks!

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Very easy and helpful.

Very easy and helpful.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

Thank you for your kind feedback! We appreciate it. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

What a miserable experience

What a miserable experience! I bought a gift card for two different people (one for a tech-savvy daughter). She could not redeem her card and finally gave up in frustration. The other gift card was given to someone for whom English is a 2nd language. She was also unable to redeem the gift card. We have spent about 3 hours on the phone (or on hold) with tech support on 4 occasions trying to remedy the problem, to no avail. This is a case for the Attorney General, but who has the time to go through that nosebleed for $40? (I think that was factored into their business plan).

18 May 2026
Unprompted review
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Sterling,

We're sorry to hear about the issues you've experienced and appreciate you sharing it with us. If you've already spoken with our team and still need assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (check your junk/spam folder, just in case) requesting more information. Please note, this form will expire in 3 days.

When prompted for a reference number, you can use your reference number from the website, order number, or serial number from the bottom back of your card. Without this information, we may be limited in how we can help. We look forward to your reply.

Zift Zillions of Gifts

Rated 1 out of 5 stars

This is ridiculous

This is ridiculous! Just make the gift card available at all the places listed. I feel like I got duped.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Rhonda,

We are sorry to hear that you were unhappy with your card's redemption options. Each card is designed with a curated list of brands that align with its specific theme. Your card is redeemable for eGifts to the brands shown when you log into ZillionsGift.com. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 3 out of 5 stars

Worked exactly as designed

Worked exactly as designed; but, not how I intended it to work.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

MFPRetired04012026 Review

This was my first gift card from Zillions of Gifts. The process to redeem was simple and the e-gifts to choose from were sufficient for me. Thanks!

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Melissa,

Thank you for taking the time to share your positive experience with us! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

Bad instructions and too much hassle.

Bad instructions and too much hassle.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear that you were unsatisfied with the redemption process. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Vanessa,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 4 out of 5 stars

The ease of the website in redeeming…

The ease of the website in redeeming your eGift .

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

i purchased a physical gift card and…

i purchased a physical gift card and expected to be able to choose from the shown stores where to use it. You can not! You have to "redeem" this for a virtual egift card which was NOT what i wanted.

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear about any confusion you experienced during the redemption process. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Convenience!

19 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

fast and easy

18 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Roberto,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

Confusing experience

First I was taken to a survey that wasn't Zillions and asked may personal questions. I am conceerned about getting hacked. When I got to the Zillions site it talked about shopping which ended up meaning choosing the restaurants where I wanted to use the card. The whole experience was confusing.

18 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Kathie,

We are sorry to hear about any confusion you experienced, and are glad to see that you were able to successfully redeem your card for an Applebee's eGift and a Bonefish Grill eGift. Once you receive these eGifts via email, you can use the eGifts in-person at the restaurant by printing them out or showing them on your phone. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

If you need any further assistance, please give us a call at 1-833-414-9427. We're available 24/7 and here to help!

Zift Zillions of Gifts

Rated 5 out of 5 stars

I think it’s a little crazy for you to…

I think it’s a little crazy for you to have to get a gift card to go redeem gift cards

18 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear that you were unsatisfied with the redemption process, and appreciate you taking the time to share your feedback with us. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Simple to use

Simple to use

18 May 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Celia,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

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