ZILIA JEWELRY Reviews 

8
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Designer
  2. Jewelry Store

Written by the company

Zilia reflects the youth who lives in all of us, colors of our world and a happy, balanced lifestyle. We carefully craft each pieces of our handmade jewelery line, so you can enjoy the clean beauty of Zilia. Our bracelets are made up of high quality materials, such as precious metals and unbreakable threads. During the design phase, our main goal is to ensure that each piece is not only beautiful, but is also long lasting, so you can focus on enjoying your life. Zilia can be customized to your personality, engraved, color selected and fitted to your preference. This all results in a jewelery that reflects your unique style.


Contact info

3.0

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(8)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service – would not recommend

I received an item from Zilia that was not as described. Customer service acknowledged the fault and asked me to return it to Hungary at my own cost. Since that wasn’t practical, I suggested a small partial refund to cover a minor local adjustment (£10). This is where they stopped communicating. No reply at all.
There’s no phone number or live chat. The only option is submitting a contact form and hoping they decide to respond. And in my case, they simply ignored me.
I wouldn’t recommend this company, especially for higher-value purchases. If anything goes wrong, you’ll likely be left without support.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

She is happy, I am happy

I have bought a necklace and bracelet set for my girlfriend and she loves them a lot. It is not easy nowadays to buy presents which represent lasting value and can be enjoyed on a daily basis. I am also happy with this purchase.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I found exactly what I was looking for. Reasonably priced and the delivery process was so user friendly.

12 July 2024
Show reviews in all languages. (8 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look