Ziina charged me 79 GBP for a service that was never provided (attempted to get an ETA through UK Portal and asked to pay that amount through UK portal's website) My bank's transaction details stat... See more
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The best service ever, Dilay made my life easy. He understood my situation and gave me alternative options and I ended up getting even more than what I expected. He really an amazing person. I will al... See more
Dalia was amazing and active but the I have been waiting from the morning to get answers without any response. Many agents had entered the chat and didn’t answer my questions
Wonderful app. It really helps millionaires like us make transactions fast and seamless . I am especially happy about the apps abilities to make payments from your own credit cards to Ziina account.... See more
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Company details
Written by the company
Ziina is the fast, secure way to send and receive money in the UAE. Whether you’re building your business or settling up with friends, Ziina helps move your money forward. We’re on a mission to bring financial freedom to every person in the Middle East. Because access isn’t a privilege — it’s a right.
Contact info
U.A.E.
- ziina.com
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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Customer Service
Mariam was really helpful and solve the issue for me , as one of my payment dint come through and she investigated the issue and solved it without taking much time.
quick solution to the problem that is…
quick solution to the problem that is amazing
Special thanks to nouran she helped me…
Special thanks to nouran she helped me and made my experience better and solved my problem smoothly 🤍
I love the customer service such an…
I love the customer service such an amazing people i really enjoyed working with you guys
Very good customer support, Seif very good
Very good customer support, the payment was not working initially but they were quick in solving the problem. Seif was very professional and helpful. Thank you Ziina!
Hello Ahmed sir
Hello Ahmed sir
I was very worried because my SIM was lost, so I was trying to activate my account with a new SIM, but it was not working, so Sir, you helped me a lot. Ahmed Sir, thank you very much, thank you very much, you are very good.
Such good and speedy recovery of logins…
Such good and speedy recovery of logins credentials
Thanks to Ms Dilay
Love ziina
Thank you for fast and pleasant support…
Thank you for fast and pleasant support ❤️ God bless you Dilay 🙏 stay safe
Ahmed.W is very very good wallahi very…
Ahmed.W is very very good wallahi very cooperative agent wallahii im so much inspired from his service
Dilay is the best ☺️
Dilay is very fast response and really help a lot in less than 1 minute to get back my account.. it is really amazing experience I hope all the companies like that 🤞
Thx for the service and for the solutions
Ziina’s application is worth trying, it is safe and easy to deal with, simple, and has many features that the customer needs
Dealing and clarity by customer service, putting trust, reassurance, speaking clearly and solving problems are all important in a person who is from customer service to customers.
And I saw this and more by the respected employee and personally I see her worthy of appreciation and respect, and she is Mariam M. Please thank her a lot
I wish you all continued health and success with everything you do.
Cash out conversation with Mohamed A
Terrible product and service
Terrible product and service. Just google them and you'll see an avalanche of bad reviews because they are an awful company. Stick with stripe and don't go near these guys. We are a completely legitimate UAE based business with all documentation and banking with a strong trading history. There is nothing about any of our activities that can be even slightly recognised as against AML rules or any other legal issues. After providing all the requested company documents, we were told in writing that our payment would be process and transferred, 4 days later, we were told that our account has been deactivated and funds are on hold for 45 - 120 days. This company has either scam or complete incompetence and more likely both, written all over it. We have already emailed, and whatsapped them so the replies on here to the negative reviews are also lies. Stay clear.

Reply from ziina.com
Perfect customer service,thanks for…
Perfect customer service,thanks for Dalia for her help
Best customer service experience
Nouran is very helpful and he/she has been updating me constantly which gave me an assurance.
They don’t recommend if you want lost money and time keep money after second…
They keep money after second transaction.
To earn $1,000, you need to document the profits when you buy a bank. And you don't just want to take out loans on your card. Transactions of $500-$600 are now fashionable. After that, you can recalculate without conditions with minimal obligations for a period of 45 to 120 days, which is the right time. You can now find a great percentage chart for founders, which is useful to them until the end of this banking service.
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