ziina.com Reviews 548

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Ziina charged me 79 GBP for a service that was never provided (attempted to get an ETA through UK Portal and asked to pay that amount through UK portal's website) My bank's transaction details stat... See more

Rated 5 out of 5 stars

The best service ever, Dilay made my life easy. He understood my situation and gave me alternative options and I ended up getting even more than what I expected. He really an amazing person. I will al... See more

Rated 5 out of 5 stars

Dalia was amazing and active but the I have been waiting from the morning to get answers without any response. Many agents had entered the chat and didn’t answer my questions

Rated 5 out of 5 stars

Wonderful app. It really helps millionaires like us make transactions fast and seamless . I am especially happy about the apps abilities to make payments from your own credit cards to Ziina account.... See more

Company replied

Company details

  1. Money Order Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Ziina is the fast, secure way to send and receive money in the UAE. Whether you’re building your business or settling up with friends, Ziina helps move your money forward. We’re on a mission to bring financial freedom to every person in the Middle East. Because access isn’t a privilege — it’s a right.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

548 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Customer Service

Mariam was really helpful and solve the issue for me , as one of my payment dint come through and she investigated the issue and solved it without taking much time.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Hello Ahmed sir

Hello Ahmed sir
I was very worried because my SIM was lost, so I was trying to activate my account with a new SIM, but it was not working, so Sir, you helped me a lot. Ahmed Sir, thank you very much, thank you very much, you are very good.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Dilay is the best ☺️

Dilay is very fast response and really help a lot in less than 1 minute to get back my account.. it is really amazing experience I hope all the companies like that 🤞
Thx for the service and for the solutions

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Ziina’s application is worth trying, it is safe and easy to deal with, simple, and has many features that the customer needs

Dealing and clarity by customer service, putting trust, reassurance, speaking clearly and solving problems are all important in a person who is from customer service to customers.

And I saw this and more by the respected employee and personally I see her worthy of appreciation and respect, and she is Mariam M. Please thank her a lot

I wish you all continued health and success with everything you do.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product and service

Terrible product and service. Just google them and you'll see an avalanche of bad reviews because they are an awful company. Stick with stripe and don't go near these guys. We are a completely legitimate UAE based business with all documentation and banking with a strong trading history. There is nothing about any of our activities that can be even slightly recognised as against AML rules or any other legal issues. After providing all the requested company documents, we were told in writing that our payment would be process and transferred, 4 days later, we were told that our account has been deactivated and funds are on hold for 45 - 120 days. This company has either scam or complete incompetence and more likely both, written all over it. We have already emailed, and whatsapped them so the replies on here to the negative reviews are also lies. Stay clear.

26 February 2026
Unprompted review
ziina.com logo

Reply from ziina.com

Thank you for sharing your experience. We take feedback seriously, especially when a business feels let down.

We understand the frustration when expectations aren't met, and we'd like to look into what happened with your account. Every decision we make follows regulatory requirements we're held to as a licensed payment service provider in the UAE.

If you've already reached out via email and WhatsApp, our team will respond directly. If you haven't heard back or need to escalate, please email support@ziina.com with your account details so we can review your specific case.

Rated 1 out of 5 stars

They don’t recommend if you want lost money and time keep money after second…

They keep money after second transaction.
To earn $1,000, you need to document the profits when you buy a bank. And you don't just want to take out loans on your card. Transactions of $500-$600 are now fashionable. After that, you can recalculate without conditions with minimal obligations for a period of 45 to 120 days, which is the right time. You can now find a great percentage chart for founders, which is useful to them until the end of this banking service.

1 February 2026
Unprompted review

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