Zen Shots Reviews 

48
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and making the experience enjoyable and comfortable. The overall user experience is frequently described as wonderful, with many appreciating the smooth process and the ability to capture special moments. Reviewers are particularly delighted with the high-quality product, noting the vibrant and creative results. However, some customers also noted that the pricing for digital images and prints was very expensive. Reviewers mentioned feeling that the cost for digital copies, even after a free shoot, was often prohibitive.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the team's friendliness, care, and... See more

User experience

Users describe positive interactions with the overall experience, highlighting it as wonderful, amazing, and... See more

Price

Clients share negative opinions on price, with many reviewers finding the prices to be high and expensive,... See more

Service

People report positive experiences with service, with many customers expressing gratitude and satisfaction... See more

Product

Reviewers highlight positive aspects of the product, with many customers expressing delight with the finished... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oxford branch: Thank you, Tung, for making our very first photoshoot such a wonderful experience. Having two cats with us could have been tricky, but you made everything feel effortless! I have foun... See more

Rated 5 out of 5 stars

Our photographer, Megan, was brilliant. She made the session fun so it didn't feel as though we were 'posing' for photos. It was fun family time which she captured brilliantly. She had imaginative ide... See more

Rated 5 out of 5 stars

This was my third experience with Zen, this time a new photographer Megan. She was hugely enthusiastic, innovative and a pure delight to work with. She welcomed Fizzy my little rescue dog with enthusi... See more

Company replied

Rated 5 out of 5 stars

Niamh was our photographer for our couple photoshoot in Milton Keynes...we had an absolute blast. She made it fun and exciting, you can tell Niamh has a genuine passion for her art as it showed throu... See more


Company details

  1. Photography Studio

Written by the company

Zen Shots is a set of boutique portrait photography studios with locations in Milton Keynes, Northampton, and Oxfordshire. With over a decade of experience, our team specializes in beautiful, bespoke portraiture—capturing families, newborns, couples, maternity, individuals and pets. We don’t just take photos — we’ll capture memories and create artwork you’ll treasure. Whether you’re commemorating a newborn, celebrating family bonds, or capturing your beloved pet, we offer a professional, warm, and truly bespoke experience. We believe that photography is storytelling. Each session begins with a Discovery Call from your dedicated Fine Art Consultant, ensuring your unique vision is brought to life. Our in-house team of photographers, booking consultants, digital artists, wall-art designers, and handcrafting frame-makers work together to deliver an exceptional, personalised experience from start to finish.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(48)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best photo studio ever

Me,my husband and especially our son(2 years ),he shown so much of his personality and we had a really great time...we were dancing,singing,playing, laughed,together with our photographer. We had the best time ever! Milton Keynes Zen Shots, WE LOVE YOU!!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Wow amazing

Wow! Is all I can pretty much say made me feel welcome with my dog who is antisocial towards humans 🤣 thank u for the experience!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Soo patient with our 1 year old and set up was great, the changing table was an added bonus but more importantly Izzy was so great with my little one

3 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look