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Zens Reviews 502

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers had a great experience with this company. Customers frequently highlight the promptness of the delivery service, with many noting that their orders arrived quickly and in excellent condition. People are also very satisfied with the products, often describing them as well-designed, high-quality, and effective, with many appreciating their aesthetic appeal and functionality. However, some customers experienced issues with product quality, reporting defects such as non-working ports, loud noises during charging, or weak magnets. A few other people also felt that customer service was not always helpful, particularly when dealing with product malfunctions or delivery problems.

What people talk about most

Product

Users describe ambiguous interactions with product. Many consumers express satisfaction, praising the sleek... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the sleek design, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times, some... See more

User experience

Reviewers mention ambiguous feedback about user experience. While many praise the sleek design, excellent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the exceptional, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So it appears that I got them out of the box product that was bad which is out of anybody’s control. I’m just a little disappointed that some of the back-and-forth through email took almost a week. B... See more

Company replied

Rated 4 out of 5 stars

I appreciated the fast response whenever I had queries on email. The ordering was easy, and delivery was relatively fast. The only thing I was concerned about was when I received the package, the pr... See more

Company replied

Rated 4 out of 5 stars

The chosen delivery company DPD delivered the goods to a wrong address. This is clearly traceable in the delivery proof. Zens company started investigation with the delivery company. The good cust... See more

Company replied

Rated 4 out of 5 stars

The order and delivery service was excellent. So is the product. However, nowhere in the process is it indicated that FedEx will come after you later for tariffs.

Company replied


Company details

About Zens

Written by the company

We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.

Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.

Zens – Empowering Freedom.

Zens.tech

Zenswirelesscharging

Zens_wireless

ZensWirelessCharging

Zens

Our shipping promise

Shipped within 24 hours

Free EU-shipping and worldwide on orders over $75

Contact info

4.2

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best charger ever!

Looking for convenience and efficiency in charging your devices? Look no further! The 4-in-1 MagSafe Watch Wireless Charging Station from Zens.tech is a game-changer. It's sleek, versatile, and super handy for charging multiple devices simultaneously. As a satisfied user, I highly recommend it to anyone looking to simplify their charging routine.

30 April 2024
Zens logo

Reply from Zens

Thank you for your positive review

Rated 2 out of 5 stars

The Apple Watch module does not work at…

The Apple Watch module does not work at all. Has been waiting for the support to get back and it is more than a week. No news yet.

23 April 2024
Zens logo

Reply from Zens

hi Franky, Thank you for your feedback. Can you please share your order-id via info@zens.tech so I can look into this?

Rated 5 out of 5 stars

I absolutely love my Zens charger

I absolutely love my Zens charger! I had an issue with it early on and the team were very quick to rectify with a replacement. It works like a charm and I love the company!

6 December 2023
Unprompted review
Zens logo

Reply from Zens

Thank you for your positive review

Rated 5 out of 5 stars

good support

The product had an issue but their support was good and replaced it.

18 May 2023
Unprompted review
Zens logo

Reply from Zens

Thank you for your positive review

Rated 5 out of 5 stars

Charge everything at once

I love that I can charge all 4 of my apple devices at one time. The design is also compact which takes up only a small space. Now.. I need one that can easily fold up and travel!

13 January 2024
Unprompted review
Zens logo

Reply from Zens

Thank you for your positive review

Rated 5 out of 5 stars

Great chargers

Reliable and good functioning multi chargers. No issues charging any of my apple devices. The design is bot beautiful and practical

18 May 2023
Unprompted review
Zens logo

Reply from Zens

Thank you for your positive review

Rated 5 out of 5 stars

Got my warranty replacement very fast

One USB port on my charger stopped working, I contacted the company for a replacement under the warranty, and got it very quickly, no issues.

3 October 2023
Unprompted review
Zens logo

Reply from Zens

Good to hear. Thank you for your positive review

Rated 5 out of 5 stars

Wireless charging with phone cases

Wireless charging with my iPhone worked really well since my iPhone XS, but the iPhone 13 and now 15 had issues charging wirelessly with my other chargers, while keeping my Quadlock case on the phone. Looking for a better wireless charger, I stumbled upon Zens and they work perfectly! Afterwards I have bought another charger and a powerbank from them and they work really well!

18 April 2024
Unprompted review
Zens logo

Reply from Zens

Thank you for your positive review

Rated 5 out of 5 stars

Great nightstand charger

The magnetic nightstand charger works very well. There is no sound or vibration. The magnetic force makes it rigid to connect but also easy to remove the iphone. The Otterbox case can stay on the phone when you use the charger.

8 April 2024
Zens logo

Reply from Zens

Many thanks for your positive review!

Rated 1 out of 5 stars

Really disappointed with this

Really disappointed with this. Iphone 13 is really charging slowly and sometimes it’s not even charging. Really unhandy.

29 January 2024
Zens logo

Reply from Zens

Sorry to hear that you are not satisfied with the wireless charger. Could you please contact us via support@zens.tech?

Rated 2 out of 5 stars

Bad quality

Bad quality, and doesn't charge properly

9 February 2024
Unprompted review
Zens logo

Reply from Zens

Dear Naghan, We would like to help you. Can you please contant our customer support team via support@zens.tech.

Rated 2 out of 5 stars

iPhone doesn't fit properly so doesn't charge always

I was very excited about my purchase [4-in-1 Wireless Charger (incl. Apple Watch USB stick)] but my iPhone does fit nicely on the charger because of the cameras so some times doesn't charge....

30 January 2024
Zens logo

Reply from Zens

Dear customer, Thank you for your feedback. Can you please share your order-id via support@zens.tech so we can look into this?

Rated 4 out of 5 stars

The product is perfect, delivery worse as possible

The product is perfect. The delivery was a disaster with DPD. Please choose another company or give the option to choose another shipment company. I would even pay for another one.

18 January 2024
Zens logo

Reply from Zens

Hi Jan, Thank you for your feedback. We are sorry for the inconvenience. We will review your case together with DPD,

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