Great hotel, clean and quiet, in Las Rozas (north) - about 40 min from Madrid Airport and ~ 25 min from Chamartin, Alcobendas, Hortaleza - with nice staff, parking and breakfast. Great for families wi... See more
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ZenHotels.com is an innovative hotel booking service operating in 220+ markets owned and managed by Emerging Travel Inc team. Our mission is to help people enjoy travel in all its beauty. An excellent product, attractive pricing and outstanding customer service allows ZenHotels to provide the greatest user experience to its customers.
Office 21, 17 Georgiou Karaiskaki Str., 3032 Limassol, Republic of Cyprus, 3032, Limassol, Cyprus
Replied to 100% of negative reviews
Typically replies within 48 hours
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The hotel was well situated for the centre and only short walk from train station. Located on riverside, although I was in 'attic' room i still had a pleasant view. The room was large, clean and nicely decorated. Good sized bathroom. Staff were friendly and welcoming. Good selection at breakfast.
There is stairs and lift if required

Reply from ZenHotels
Everything look ok but the breakfast was not good.

Reply from ZenHotels
This is truly one of the best hotel booking apps I have ever used. During my trip, it was more than just an app—it felt like a reliable travel assistant that made every booking simple and stress-free. What distinguishes it from many other platforms is its excellent and flexible payment system, which allows payments to be completed smoothly and accepted almost anywhere in the world.
The app combines ease of use, well-designed features, and a high level of reliability. I am genuinely grateful for such a well-crafted service and very happy with my experience. It will certainly remain one of my preferred travel apps in the future.

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Hotel was clean, breakfast was amazing, they have English speakers which is difficult to find so it was easy to make the check-in and check-out.
Hotel is close from metro station.
We had a good experience :)

Reply from ZenHotels
Room was spacious and comfortable.staff were so friendly and helpful. Great Thai restaurant.

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Reply from ZenHotels
Really nice place , near to all I wanted . Clean , silence, very nice and gentle Staff. Hope to come back . Ah : Super great Breakfast 🥰
Good price/quality

Reply from ZenHotels
Beware! Prices look great but after booking a suite through there website they actually booked a lower standard room with the hotel. Double check the room booked direct with the hotel as they cant be trusted.

Reply from ZenHotels
Excelent. Better price than other pages. Very good the costumer helps work 24 hours per day.-

Reply from ZenHotels
customer service is very good, to solve problems for me promptly

Reply from ZenHotels
A good hotel in Gueliz.Not too far away from the center of Marrakech.The Imperial holiday hotel and spa was very clean although a little bit tired in places .The staff at the hotel were very friendly and helpful.One exception was a man in the restaurant who wasn't very friendly.All the other restaurant staff were brilliant.The food was a bit hit n miss .I had half board.The breakfast was generally good, sausage, potato,veg cereal and salad .The coffee from the machine was awful,but the tea was good.Evening meal, depends on how many people,was only ok.Would I stay again.Yes I think so but just bed and breakfast.

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Great website to book hotels for russia

Reply from ZenHotels
Email response within 15 minutes, problem resolution even in the middle of the night, the only website where we could reliably book hotels without a card payment in Russia since we could not use our cards because of sanctions. Overall a great experience, that we used this same website for 3 other bookings.

Reply from ZenHotels
It was nice having a full size apartment and not stuck in a little room and it was across the street from a huge mall and taxi rides to city center where $15 would definitely stay there again

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Reply from ZenHotels
Generally very pleased with the hotel staff and service. Two small criticisms were regarding the hotel room itself, one was the lack of a comfortable chair and the other was that pillows on the bed were really hard and uncomfortable to lie on

Reply from ZenHotels
Great staff, excellent services as well as a very good location

Reply from ZenHotels
The location is in the most perfect place , next to the metro , 5 min walking till red squer
Under hotel is a big super market 24 hours and the left side there is a nice resturant
And full of cafe and resturant around it
The room was big and clean and warm with a nice hot water

Reply from ZenHotels
The booking process is very easy and helpful. Payment is security and there are many options for booking and payment

Reply from ZenHotels
Great once-in-a-lifetime experience.
Pro tip: wear full long-johns, hat, neck warmer, wool socks, mittens and pack LOTS of HotShots to put in your sleeping bag. Condensation on the sleeping bag freezes and it gets very cold at night.
Spend time in the hot tubs and sauna —a must! Everything was jaw-dropping. Make sure to do the tubing and bring ice skates. We didn’t have enough time to use the indoor waterpark - there was so much to do outside!! The room at the Valcartier was perfect and welcomed!! During the day when the facilities are open to the general public and tours are happening it is very busy but still enjoyable. 10/10!

Reply from ZenHotels
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