ZenHotels Reviews 5,245

After I made our reservation and realized we had a 2nd story room with no elevator - I messaged Zen and they switched the room overnight. Lightning fast! I appreciated that very much as my husband walks with a cane.

First time using this search engine & worked well and got hotel at cheaper price!

Booked hotel in Dublin via ZenHotels. The price was lower than at the official website. ZenHotels support quickly answered any questions I had, as we were arriving after midnight. I'm very happy with the app; there are often discounts on hotels.

Smooth experience for booking hotels in Russia. Perhaps the only website that allows travelers to use foreign bank cards (including American Express) for a seamless booking process.

Prices and descriptions are equal (if not better) than official hotel websites in Russia. More reliable than the global major hotel booking OTA.

Booked a room via Zenhotel (ibis style Paris Bercy). The price was lower than the official Ibis website or any hotel comparison website.
Booking was made easily, without any issue. The room and the reservation were all fine, thanks!

superb hotel and kind host, everything superb, quality food, design in details, warm and beautifully decorated, close to the center and superb free option of transportation included, we thoroughly enjoyed it and were super satisfied, thank you for the care and organization of the hotel

I am happy for the booking I made in Russia during recent vacation with family. Zenhotels provided a platform to easily select hotels and to make payments in USD. There is also an option to pay directly at the hotel in local currency which sometimes reduces burden of currency exchange rates.

Everything was perfect, food was delicious, Christmas Dinner was great. We stayed in one bedroom apartment.

Thanks a lot

Great, We prepaid our hotel and everything went smoothly

Nice staff - good for families - public transport non existent nearby so more suitable for travelling by car - walking distance to shopping centre and restaurants - my daughter got food poisoning at a restaurant nearby in the mall - so we were grateful the hotel was cosy and quiet.

Cheap price, easy check in, helpfull customer service, fast response

The owner answered fast, always was online, gave recommendation, helped with anything we needed! The apartment was nice! The view was amazing, location on of the best! Shops, 5min to the transport. Very cozy bedroom with 2 windows

Great hotel, clean and quiet, in Las Rozas (north) - about 40 min from Madrid Airport and ~ 25 min from Chamartin, Alcobendas, Hortaleza - with nice staff, parking and breakfast. Great for families with car who are visiting Madrid, Toledo, Segovia, Avila and Navacerada areas!

Very nice hotel. Great location. Excellent amenities and service. Walking distance to Gibraltar.

We only stayed one night but it was a nice stay. A beautifull and very clean room combined with nice personell and a lovely restaurant. We enjoyed the diner and the breakfast a lot.

I am very impressed with the location, a few minutes walk from and to where I quickly get a bus and a tram. Although I had a one night reservation due to the nature of my appointment. My stay was much pleasant and peaceful. Especially, the room presentation was attractive and neat. Wifi connection was fast

Also, their receptionists are friendly, polite and they were professional. I will definitely use the same hotel in the future.

Great app with good customer support

Wow! These guys refunded my full hotel price (a non refundable booking i may add) that I had to cancel due to illness. I cancelled 24 hrs before. Great service

Excellent experience, very straightforward and easy process!