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Zendocs Reviews 4,418

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,383 reviews, reviewers had a great experience with this company. Customers frequently praise the user experience, finding it easy to navigate and efficient for various tasks. Many appreciate the speed and convenience of the service, highlighting how quickly documents are processed and converted. People also found the cost to be very reasonable for the value received. However, some customers were not happy with the payment and subscription processes. They reported being charged for subscriptions they did not intend to sign up for, or found it difficult to cancel recurring payments. There were also occasional mentions of issues with the service, such as lines of text being moved during conversion, making some documents unusable.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of use,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers report unexpected charges, with some initially... See more

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting issues with... See more

Service

Users describe ambiguous interactions with service. Many reviewers express significant dissatisfaction,... See more

Subscription

People report negative experiences with subscription, often expressing frustration over unauthorized charges... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The word doc didn't quite transfer cleanly into a pdf. I suspect it was more my programs fault

Company replied

Rated 5 out of 5 stars

It converted a document I needed from Word to PDF. The site I was using to submit documents would only allow PDFs. I am however worried about how to cancel as I literally only needed this service the... See more

Company replied


Company details

  1. Software Company
  2. Web Collaboration Platform

About Zendocs

Written by the company

Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.

Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.

With Zendocs, you can:

  • Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
  • Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
  • Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
  • Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.

What we believe:

  • Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
  • The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
  • Mobile and desktop should both work — start on your phone, finish on your laptop.
  • Feedback shapes the product. We read what users tell us and use it to decide what to build next.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing pdf

Amazing pdf

22 May 2026
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Reply from Zendocs

Dear Ankit, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

Perfect work

22 May 2026
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Reply from Zendocs

Dear Rajesh A J, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

EASY TO EDIT

EASY TO EDIT. I LOVE IT

22 May 2026
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Reply from Zendocs

Dear Oghenerobor Evangel, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 1 out of 5 stars

Scam

Scam. $0.53 for one doc. 3 days later another $.53. Then $31.79 because it’s a monthly subscription and a complete scam. This was for my elderly father. Not one owner or employee associated with this company and a bot in customer support refuses to refund when I have provided every last detail. I hope this team goes to prison. I’ll do my best to make it happen.

20 May 2026
Unprompted review
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Reply from Zendocs

Dear Crystal Caligiuri, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number CRYSTALCALIGIURI711732 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
Zendocs Team

Rated 5 out of 5 stars

I needed a letter for my landlord…

I needed a letter for my landlord signed in got it done quick and easy I recommend Zendocs Just make sure to cancel your subscription before you get charged

21 May 2026
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Reply from Zendocs

Dear therealpatrickd, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

Simple functions and I don't have to…

Simple functions and I don't have to print and scan anything anymore.

21 May 2026
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Reply from Zendocs

Dear LESTI HUFF, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 1 out of 5 stars

I thought this was a free site

I thought this was a free site, then had to pay $1.00, but the bank transaction was for $0.50 twice. Then the site won't let me compress another file!
Sounds like junk to me!

21 May 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Ken Weed, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number KENWEED699331 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
Zendocs Team

Rated 5 out of 5 stars

very useful

very useful

21 May 2026
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Reply from Zendocs

Dear aman chaudhari, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

Painless and easy inless and ea

Compressing a file no brainer Easy and painless

21 May 2026
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Reply from Zendocs

Dear D Pressley, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 4 out of 5 stars

I'm having trouble finding in my…

I'm having trouble finding in my downloads so not a perfect score

21 May 2026
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Reply from Zendocs

Dear whitleywolves, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 1 out of 5 stars

Literally a few minutes after…

Literally a few minutes after subscription payment went through and I emailed Zendocs support to ask for their understanding of my error. Yes they understand of course but they ain't refunding a penny.

Update:
Following the posting of this review, I received this message from Zendocs:
Dear Danny Ladwa, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email 'tp@....' with reference number 'DAN........' as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
Zendocs Team

--

I followed those instructions and then received the following email:
Hi Danny,

I understand there has been some confusion regarding your refund request. After a thorough review, I can confirm that you are not eligible for a refund for the £39.99 charge made before your cancellation was processed. Your subscription cancellation is confirmed, and no further charges will be applied. Thank you for your understanding, and if you need any other assistance, please feel free to ask.

?

21 May 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Danny Ladwa, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number DANNYLADWA269189 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
Zendocs Team

Rated 5 out of 5 stars

easy so far

easy so far. thank you.

21 May 2026
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Reply from Zendocs

Dear evelynr.santos, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

This was pretty cool!

This was pretty cool!

21 May 2026
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Reply from Zendocs

Dear jbrooks, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

very easy to fill out

very easy to fill out

21 May 2026
Zendocs logo

Reply from Zendocs

Dear MM, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

Easy and free

21 May 2026
Zendocs logo

Reply from Zendocs

Dear alex Waweru, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

Rated 5 out of 5 stars

Pretty fast and great price

Pretty fast and great price! Saved me from having to check another site. Thank you for giving me a fast and easy way to work on my document!

21 May 2026
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Reply from Zendocs

Dear geraleneyaro, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team

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