ZENCHII Reviews 

267
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Ordered a chain from them yesterday. Paid for next day delivery and am still waiting on proper updates. I contacted their support as well as dm’d their instagram but there was no response at all which... See more

Rated 5 out of 5 stars

I bought a bracelet as a Christmas present. It looks expensive and comes with a lifetime guarantee I’m sure he will be delighted when he gets it. Customer service is great and they give a personal tou... See more

Rated 5 out of 5 stars

Absolutely stunning peace of jewllery !! Will defo purchase again for my sons bday ..I know this Xmas present he will treasure forever it’s beautiful.😍. thankyou for being part of making this Xmas p... See more

Rated 1 out of 5 stars

They send what they like not what you’ve ordered 3 days before Christmas sent the wrong order wrong size avoid at all cost then you can’t get hold of them absolute joke of a service .edit. Then have t... See more

Company details

  1. Jeweler

Written by the company

ZENCHII is an international brand created in London City and founded in 2018. Inspired by culture, our main missions is to supply urban jewellery to those who have the confidence to rock our products. Adorn yourself with an authentic collection of hand crafted and timeless pieces.


Contact info

3.3

Average

TrustScore 3.5 out of 5

267 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(267)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bling Bling

Bling Bling.

I ordered a ring a while back and the attention I am getting is all thanks to zenchii, not only do the jewellery make you look good but it definitely is a head turner for many when the shine hit correctly on the diamonds. The finishing on the ring purchased was absolutely clean and glistening.

Thanks for making me look good and making your products shine.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a ring that was not the right…

I ordered a ring that was not the right fit for me. I sent it back and was sent another one of my choice. In which inwas happy with. I had to pay for delivery again for the item but I was very happy with what I got.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered 2 pendants of my daughter

Ordered 2 pendants of my daughter, they came within the time given and were well above my expectations! This was a year ago and I wear one every day , I run and go to the gym and nothing has affected it.

Highly recommend

12 August 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a Cuban gold chain and…

I purchased a Cuban gold chain and matching bracelet for my boyfriend. It was his favourite birthday present and wears it all the time! This purchase was over a year ago! The quality is amazing, he always gets compliments and all of the stones are in place! Would 100% purchase again in a different colour!

12 August 2022
Unprompted review
Rated 5 out of 5 stars

I’ve ordered 2 custom pendants…

I’ve ordered 2 custom pendants previously and could not of been any more happy with them the quality and also the delivery/ postage was around what was told!

I’ll happily order again and plan to in the future

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Hip Hop Jewels!!

I randomly ended up in this website and it was just what I wanted
Also I got the exact product I was looking for and the packing was amazing as well

12 August 2022
Unprompted review
Rated 1 out of 5 stars

Easily broken

I bought a necklace, it came up on time, wrapping was good. However, the necklace broke the next day. I wrote to costumer services and they never got back to me. Not worth it.

15 April 2022
Unprompted review
ZENCHII logo

Reply from ZENCHII

Hi Raul firstly we sincerely apologise if you did not receive a response to your query. Zenchii changed ownership at the beginning of the year and with that we had a new customer service team on board. Rebekah our customer service agent has sent you an email to resolve the issue you are having.

Rated 5 out of 5 stars

Flexing the Style in North East UK

Hi I don't have have many stuff to say apart from the fact that I bought x2 jewelries from this company and both made me look more fresh when I was going out with my friends. the material is amazing and my friends thought i spent a fortune on buying them.

14 April 2022
Unprompted review

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