ZENCHII Reviews 

267
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Ordered a chain from them yesterday. Paid for next day delivery and am still waiting on proper updates. I contacted their support as well as dm’d their instagram but there was no response at all which... See more

Rated 5 out of 5 stars

I bought a bracelet as a Christmas present. It looks expensive and comes with a lifetime guarantee I’m sure he will be delighted when he gets it. Customer service is great and they give a personal tou... See more

Rated 5 out of 5 stars

Absolutely stunning peace of jewllery !! Will defo purchase again for my sons bday ..I know this Xmas present he will treasure forever it’s beautiful.😍. thankyou for being part of making this Xmas p... See more

Rated 1 out of 5 stars

They send what they like not what you’ve ordered 3 days before Christmas sent the wrong order wrong size avoid at all cost then you can’t get hold of them absolute joke of a service .edit. Then have t... See more

Company details

  1. Jeweler

Written by the company

ZENCHII is an international brand created in London City and founded in 2018. Inspired by culture, our main missions is to supply urban jewellery to those who have the confidence to rock our products. Adorn yourself with an authentic collection of hand crafted and timeless pieces.


Contact info

3.3

Average

TrustScore 3.5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(267)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Good customer service and quick delivery time. Ordered something for the 13th and turned up on the 15th. I was kept informed for the entire time I was waiting for my necklace and when it turned up I was really happy with how it looked. Would order from here again.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, customer service team helpful, and the product is great. Delighted and would buy from again.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Quality for price

Not really too keen on online shopping but I ordered a couple pieces and was quite fond of the quality the brand seem like they care about what they put out there so it was worth the cost of it all. Will order more again soon.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service and product!

First time ordering from Zenchii, will definitely be ordering from them again in the future. Beautiful product very good quality and my order came sooner than expected. Thanks again Zenchii👍🏻

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Great user experience

Great user experience, easy to track my order, customer service team very helpful, and the product is of very good quality, can't recommend Zenchii enough and will definitely use again

17 July 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of exploring the exquisite jewelry collection offered by ZENCHII, and I must say that I am thoroughly impressed. From their stunning designs to their exceptional craftsmanship, ZENCHII Jewelry Company truly stands out in the industry.

6 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look