Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
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Company details
Written by the company
Zekkei Collection is a luxury travel company offering tailored tropical villa and ski chalet holidays for discerning jetsetters. We focus on privacy, luxury, and exceptional service, providing exclusive rentals and valuable benefits. Enjoy unparalleled luxury with our curated properties, ensuring your comfort and satisfaction. We guarantee the best rates and offer complimentary concierge services to meet your needs. Travel planning can be overwhelming, but our destination concierge specialists handle everything—from the sublime to the everyday—providing seamless accommodation solutions.
Contact info
10/F, Officeplus, 93-103 Wing Lok Street, Sheung Wan, Hong Kong , hong kong, Hong Kong
- +85228158870
- Reservation@zekkeicollection.com
- zekkeicollection.com
4.4
Excellent
13 reviews
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Our accomodation was excellent
Our accomodation was excellent. Communication was excellent.
Hire , Ski passes organised and on site.
Enjoyable week
4 March 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
The hotel looks clean and new
The hotel looks clean and new. Service was ok.
Suggestion: provide water bottles to guests. Breakfast can be improved.
10 March 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Had a wonderful and relaxing experience…
Had a wonderful and relaxing experience at your property.
10 March 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Beautiful views from our 4-bedroom…
Beautiful views from our 4-bedroom suite, delicious and satisfying complementary breakfast in addition to the dinners we had at the restaurant. Loved the fireworks Friday night with evening skiing. Very convenient ski valet, rentals, etc. And the onsen soak after a day of skiing followed by a cold dip and then capping off with a sauna was thoroughly satisfying. The town of Niseko also was quaint, with lots of choices to eat, be merry, and have fun. Loved the large number of Aussies which made for a great mix of cultures.
25 February 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Concierge service was attentive and…
Concierge service was attentive and very helpful in planning our trip. We had a wonderful stay.
25 February 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Excellent experience
Proactive communication, professional and transparent. Great experience. Thank you.
10 February 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Best location
Best location, service and experience. Can not recommend highly enough!
4 February 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Perfect support on our trip
The service was perfect. Thay provide us with all the support nedded, including hotel, private transfer from the airport and ski tickets.
28 January 2026
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Reply from zekkeicollection.com
Thank you again for your stay, one of the finest houses in Zekkei Collection! Look forward to being your service again soon.
Well organised, friendly and helpful
All the team at Fenix are friendly, polite and accommodating. From booking to transfers to checkout all the team are wonderful. The location is really convenient and the rooms are good size. (They could use some shelves or drawers in the wardrobe rather than just hanging space). The shuttle service meant we enjoyed many a fun evening in downtown. A big thank you to shuttle drivers: Mitch, Jack, Harry, Tyler, Niamh to Yosi also for amazing restaurant tips and Kayle and Isabella on front desk.
27 December 2025
Reply from zekkeicollection.com
You're welcome! Thank you again for staying at Fenix West, one of the finest houses in Zekkei Collection! Look forward to be your service again soon.
Accommodation was spacious clean and…
Accommodation was spacious clean and cutlery was excellent. Staff pleasant and helpful. Easy access and free parking
18 August 2025
Reply from zekkeicollection.com
Thank you again for staying at Fenix West, one of the finest houses in Zekkei Collection!
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