Zeers Therapy Reviews 

48
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have just had a home visit with Mike, He was really welcoming and easy to talk to, I like that it was never too professional and it just felt like a hangout with a mate. The actual service... See more

Rated 5 out of 5 stars

Honestly the best Sports Massage I have ever every had, and Iv'e had a few!! Very professional, friendly, lovely room and surrounding. Michael is a true master of Massage with healing hands. He worke... See more

Rated 1 out of 5 stars

Very disappointing service. I tried numerous times to contact Zeers Therapy by phone — calls were never answered and voicemails were ignored. No one ever called back. I then went in person, wh... See more

Company replied

Rated 5 out of 5 stars

Wow! The best deep tissue/sports massage I have ever had! Michael truly has healing hands - as someone who lives with severe chronic widespread pain day in and day out, to get even a little relief wou... See more

Company details

  1. Sports Massage Therapist

Written by the company

Zeers Therapy is a specialist Sports Massage clinic that offers Sports Therapy and Massage Treatment. They also offer vitamin screening and stretch therapy. Zeers Therapy have treated over 1200 clients in the first year opening and holds a 4.9 Star rating and were nominated for Pride of Reading Under 50 category.


Contact info

4.2

Great

TrustScore 4 out of 5

48 reviews

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No recent history of asking for reviews

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4.2

All reviews

(48)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Super friendly, professional & passionate

It was my first sports massage with Mike and he was everything you'd want from a massage therapist. Super friendly, has a clear passion for giving his clients the best treatment possible and really knows his stuff (I tend to ask a lot of questions). Really appreciated some of the small touches like letting you know every time he's going to ramp up the pressure. Would highly recommend.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

Thumbs down for Zeers Therapy Winnersh

One star for Zeers Therapy Winnersh. Initially, communication was consistent and coherent until we requested a deposit refund due to a last-minute appointment time change (20 minutes later). Unfortunately, we couldn't rearrange our commitments. Since then, communication has been poor, and the owner is ignoring our messages. Hoping this review prompts a response explaining the lack of deposit refund.

3 February 2024
Unprompted review
Rated 1 out of 5 stars

I booked a massage appointment with Mike

I booked a massage appointment with Mike and even paid the deposit in advance. However, less than an hour before the appointment, I received a message from him stating that he would be late. Despite knowing that my wife and I were not from the area and that this was a one-time visit for us, Mike's tardiness put us in a tight spot as we had other commitments and couldn't afford to wait around.

When I attempted to contact Mike to inquire if someone else could take our appointments on time, he completely ignored my messages and missed calls. It wasn't until 16 minutes after the scheduled appointment time that he bothered to reply, leaving us stranded and frustrated. Adding to our dismay, the reception was unmanned, and our repeated calls went unanswered.

Given the circumstances, we had no choice but to seek services elsewhere. Upon requesting a refund from Mike, he callously refused, citing a cancellation policy despite the fact that we were forced to cancel due to his own lack of punctuality. His refusal to acknowledge his role in the situation demonstrates a severe lack of professionalism and understanding.

We ultimately found excellent service at Chinese Massage & Four Hands in Woking. Not only were we able to fulfil our commitments later in the day, but the staff there went above and beyond to accommodate us, ensuring that my wife and I could receive our massages simultaneously.

In conclusion, I strongly advise against booking with Mike due to his unreliable nature and poor customer service. Instead, I wholeheartedly recommend Chinese Massage & Four Hands for their professionalism and exceptional service.

4 February 2024
Unprompted review
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Reply from Zeers Therapy

Hi i am so happy to hear that you were able to get your massage at Chinese Massage & Four Hands. I do feel even though i was ready to do the massage a bit later (5 Min) and you still needed to complete the intake form. I do think even so my massage might have been a disappoint if you were looking for Chinese Massage & Four Hands. At Zeers Therapy we only do Deep tissue or Sports Massage.

Rated 5 out of 5 stars

Mike was so knowledgeable

Mike was so knowledgeable! I didn’t give him much in the way of what I needed but he knew exactly what was wrong and I feel extremely happy with the service he provided, I felt very comfortable and safe! Thank you so much will be back

5 February 2024
Unprompted review
Zeers Therapy logo

Reply from Zeers Therapy

Thank you so much for your feedback Lee! See you soon

Rated 5 out of 5 stars

Mike is an absolute magician

Mike is an absolute magician, I came to him with tightness in my upper back that was restricting my movement. In just one session he managed to sort it all out. Highly recommended 🙌🏼

18 January 2024
Unprompted review
Zeers Therapy logo

Reply from Zeers Therapy

Thank you so much for your feedback Sonny!

Rated 5 out of 5 stars

Mike is very knowledgeable

Mike is very knowledgeable and made me feel at ease. Had a sports massage with him, my legs were one of my main problems and they felt amazing the next day. Will definitely be going to him more regularly to sort my aches and pains out. Would highly recommend!!

4 January 2024
Unprompted review
Zeers Therapy logo

Reply from Zeers Therapy

Thank you Tiffany, look forward to seeing you again soon!

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