I just received my latest order from Zeelool and, as always, I’m extremely satisfied. This time I bought both prescription glasses and prescription sunglasses, and the quality is excellent. The s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was waiting until I got my first pair before I ordered again. The order came several days earlier than the anticipated delivery date. Ordering process was easy. There are several frames I like that... See more
Zeelool made my new eyeglass purchase easy. The price was right. The prescription was perfect. The time from selection/ purchase to delivery was great. I have made multiple purchases and never disapp... See more
Zeelool has a good selection of glasses, the process is easy to add your prescription and the glasses are affordable. Usually delivered in about 10 days and the glasses are good quality products. Ju... See more
Company details
Written by the company
ZEELOOL-Your global everyday optical stylist for affordable, on-trend prescription eyewear. Built around Frame Your Vibe, our core belief is style leads function for all daily moments. We deliver diverse frame designs, reliable prescription lenses, seamless online shopping, flexible returns and 365-day product warranty, with warm, approachable customer support for everyday style lovers worldwide.
Contact info
5900 BALCONES DRIVE SUITE 100, 78731, Austin, United States
- +1 (302) 990-0619
- support@zeelool.com
- zeelool.com
4.3
Excellent
34K reviews
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Very nice quality I love them!
27 April 2026
Unprompted review
I received them before the due date
I received them before the due date. They fit like a glove. A little loose but not too much
27 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I paid extra for my glasses to arrive…
I paid extra for my glasses to arrive 7-9 days and it didn’t l. Such a rip off. This is the first experience I encountered; therefore, this is my last purchase.
27 April 2026
Unprompted review
Reply from Zeelool
We apologize for any inconvenience this may have caused and will definitely provide you with compensation to resolve this matter. However, we are unable to locate your order. Would you mind contacting us through the "Contact Us" page on our website and providing your order number? We will provide you with compensation solutions as soon as possible after receiving it. Thank you again for your support and understanding.
Amazing all around!
Ordered on 4/22 and they were delivered 4/27! Super fast delivery, perfect prescription, and adorable frames. Will be buying again!!
27 April 2026
Unprompted review
QUALITY AND FAST DELIVERY
27 April 2026
Unprompted review
Get the Brandon glasses
These were replacements; the customer service reps were great and easy to communicate with. Also, the glasses came a week earlier than expected. Plus the glasses are amazing!
27 April 2026
Unprompted review
Good products
Zeelool has a good selection of glasses, the process is easy to add your prescription and the glasses are affordable. Usually delivered in about 10 days and the glasses are good quality products.
Just received my second pair of glasses and so far I am very satisfied.
27 April 2026
Unprompted review
Terrible
The glasses are way too loose and I can’t even see out of them bc the height is off. I have to hold them up to even see anything. Over $200 wasted
27 April 2026
Unprompted review
Reply from Zeelool
We apologize for any inconvenience this may have caused. If we made the wrong glasses, we will take full responsibility. We have already sent you an email to verify your paper prescription. We will resolve this matter for you as soon as we receive your reply. We apologize again for any inconvenience this may have caused.
The processing and shipping was very…
The processing and shipping was very fast. Glasses are well packaged. My dissapointment was in one pair of glasses and the tinting of the frame. The lenses are transition, and they don't seem to tint back to the clear.
27 April 2026
Unprompted review
Reply from Zeelool
We apologize for any inconvenience this may have caused. We will take full responsibility if our glasses have any quality issues. However, we regret that we cannot obtain your order number based on the information you provided. Would you mind sending us an email with your order number through the "Contact Us" portal on our website so that we can resolve this matter for you as soon as possible? We will contact you as soon as possible after receiving your reply to resolve this issue.
Another great experience with Zeelool!
I just received my latest order from Zeelool and, as always, I’m extremely satisfied. This time I bought both prescription glasses and prescription sunglasses, and the quality is excellent.
The support team is truly exceptional—they are always helpful and quick to respond to any request. I was also impressed by the shipping: it took just over 10 business days to arrive here in Italy, which is quite fast.
I’m really happy with my purchase and I’ll definitely continue to buy from them. I’m already recommending the site to all my friends!
17 April 2026
Unprompted review
So pleased with my new frames
So pleased with my new frames. Delivered in a safe package. 3 pair and I live each one.
26 April 2026
Unprompted review
These glasses where way better than I…
These glasses where way better than I expected. They are really high quality, well put together frames comparable to frames 10x there cost.
26 April 2026
Unprompted review
The glasses are perfect!
26 April 2026
Unprompted review
Cutest glasses ever
The glasses came faster than I had expected and the glasses are adorable and good quality
26 April 2026
Unprompted review
One satisfied customer
The overall process was quick and easy to navigate. Not to mention the very affordable prices. So many nice styles to choose from. As someone who has been wearing glasses from a very young age this is honestly the first time I am completely satisfied. Thanks Zeelool!
16 April 2026
Unprompted review
First pair I ordered came quickly and I…
First pair I ordered came quickly and I really like them. I will order more for sure!
25 April 2026
Unprompted review
I never got my glasses they were…
I never got my glasses they were delivered to a completely different zip code even though they had my correct address. Super disappointed.
25 April 2026
Unprompted review
Reply from Zeelool
I’m truly so sorry to hear your glasses were delivered to the wrong zip code even with your correct address on file. This is incredibly frustrating and disappointing, and we fully understand how upsetting this whole experience is for you.
We have already sent you a separate email to look into this delivery issue and help resolve it. Please kindly check your inbox and reply to our email at your earliest convenience. We will take care of everything and find a proper solution for you as quickly as possible.
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