I ordered a Samsung phone from this company, it was very competitively priced and I received it the next day. The only downside was that they use Seur for delivery which meant that I had to go to the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The price was great and the laptop arrived the next day. I made a registration mistake and they noticed, called, canceled the order and I did another one and finished the correct purchase. Spoke o... See more
Company replied
Good prices, fast shipping and generally good store. Bought a phone from them on a Thursday and it arrived on Saturday (I live in Sweden). I highly recommend this store!
Company replied
Competitive price. Easy to access a live person on the phone. Good communications in general. Shipping date updated as promised.
Company replied
Company details
Written by the company
Zecuma.com se dedica a la venta a por menor de productos informáticos, electrónicos, bricolaje y juegos de mesa
Contact info
calle gallegos 17 4d, 28807, alcalá de henares, Spain
- 631215576
- admin@zecuma.com
- zecuma.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a Samsung phone from this…
I ordered a Samsung phone from this company, it was very competitively priced and I received it the next day. The only downside was that they use Seur for delivery which meant that I had to go to the depot to collect the package as they are rubbish!
23 April 2024
Reply from zecuma
@Mrs Susan Hayward, Thanks for the comment, we appreciate, we are sorry for incoveniences of that SEUR incidence. we hope to do better next time. Regards.
One day delivery. Great price and service.
The price was great and the laptop arrived the next day.
I made a registration mistake and they noticed, called, canceled the order and I did another one and finished the correct purchase.
Spoke on the phone too.
17 April 2024
Unprompted review
Reply from zecuma
@Nuno Brito Jorge, Thanks for the kind comment.
Reply from zecuma
@Tiago, Thanks. Regards
Excellent very good service & fast delivery
Excellent very good service and fast delivery
2 October 2023
Reply from zecuma
@Collins, Thanks for you kind comment, we are working hard everyday to improve the service for our clients. we hope to see you soon. Regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.