Great fast service . A little bit more expensive but service from start has been excellent. I live in a cornish village where post goes astray, which it has done with other companies I first went wit... See more
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Absolutely 💯 trust worthy. I am on month 4 of Wegovy and the service has been first class all the way. Orders are delivered quickly and very well packaged also discreet for anyone who may be worried... See more
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I have always had a seamless experience with Zava. Today I called with a query about an order I placed yesterday and paid for Sunday delivery for. The order was still processing and I was worried it w... See more
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Usually delivered ahead of time, I’m top dose, which is essential for maintaining weight lost. Unfortunately my body is at a plateau despite loosing 4 stone, I’m struggling to loose the last two stone... See more
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Company details
About ZAVA UK
Written by the company
Healthcare that fits into your life with ZAVA
ZAVA is a trusted online doctor service offering safe, discreet and convenient access to treatment for over 60 common conditions. Since 2011, we’ve supported more than 12 million people across Europe with expert medical care, without the need for in-person appointments or waiting rooms.
Whether you’re looking for help with weight loss, sexual health, skin concerns, hair loss or something else, your request will always be reviewed by one of our UK-registered doctors. They follow clear medical guidelines to make sure your treatment is safe, suitable and tailored to your needs.
How it worksTo get started, fill in a short online questionnaire about your health. One of our doctors will review your answers to make sure the treatment is safe and right for you.
They look carefully at your health history, symptoms and any risks before making a decision. If the treatment you’ve asked for isn’t suitable, they’ll suggest a safer option or explain what to do next.
Most reviews are completed within 72 hours. For some treatments, like weight loss, it can take a little longer if more checks are needed. If your treatment is approved, it will be sent to you from our in-house pharmacy within 1-2 days. Next day delivery is available for many treatments at an extra cost.
Care that continues beyond deliveryWe make it easy to manage your treatment over time. You can request repeat prescriptions in just a few clicks, and our expert medical content helps you stay informed, confident and in control of your health.
ZAVA gives you expert-led care, flexible access and ongoing support – whenever and wherever you need it.
Discreet Packaging
Written by the company
- We send all treatments in plain, unmarked packaging
Fast and Free Shipping!
Free deliveries in 2-3 working days
All items are dispatched on the day of the order if ordered before 4pm or next working day if after, except at weekends where the order will be shipped on the following Monday.
With free standard delivery we aim to deliver your package within two to three working days.
With next day delivery (extra fee as indicated on the delivery page), you can receive your package before 1pm the next working day.
Contact info
Old Sorting House, 46 Essex Road, N1 8LN, London, United Kingdom
- 020 3588 0292
- hello@zavamed.com
- zavamed.com/uk
4.4
Excellent
12K reviews
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I have been with Zava for over a year…
I gave been with Zava for over a year and I would not go anywhere else. I have never had an issue and any questions I have are replied to so quickly. Once my order is placed and accepted I can expect delivery the next day. I also love the referral scheme as it helps with the cost of the pens. Thank you Zava for helping me to lose over 6st 4lbs you are the best
3 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that you've had such a positive experience with us over the past year. It's great to know our quick replies and next-day delivery meet your needs. We appreciate your kind words about the referral scheme and we're delighted we could support you in achieving your goals.
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate your feedback and are happy you received great customer service and quick delivery. We look forward to assisting you in the future.
Kind regards,
Maddie
Senior Patient Care Advisor
My product came quickly Dr always there…
My product came quickly Dr always there to give advice very happy
3 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that your product arrived quickly and that our advice was helpful! We appreciate your positive feedback and are always here for you.
Kind regards,
Maddie
Senior Patient Care Advisor
I am still waiting for an answer from…
I am still waiting for an answer from your doctors. Tried the phone number but that says it doesn't give medical advice. Feeling really let down. You've taken my money and provided the product but your promised support leaves a lot to be desired
2 May 2026
Reply from ZAVA UK
Dear Patient,
We regret you're disappointed with the support. It is important to us that you receive the assistance needed. I have forwarded your details to the doctor who will contact you shortly via your patient account. Thanks for your feedback.
Kind regards,
Maddie
Senior Patient Care Advisor
Zava keeps me informed about my orders…
Zava keeps me informed about my orders and it is delivered within one day. Very good.
2 May 2026
Reply from ZAVA UK
Dear Patient,
We appreciate you taking the time to leave a review. We're happy to hear that you were informed about your orders and that your delivery was prompt.
Kind regards,
Maddie
Senior Patient Care Advisor
Didnt get my order
Explained that i didnt recieve my order. Didnt respond for ages then wanted pictures of the external packaging (It came with no medicine whos keeping rubbish around) and just refused to look into it further or help. Never had issue like this with med express or voy.
8 April 2026
Reply from ZAVA UK
Dear Patient,
We appreciate you bringing this to our attention. We are sorry your order did not arrive and for the delayed response. Having looked into your account I can see that we have requested further information regarding this that cannot be provided. At the point this was raised, we advised that all items received would need to be held on to until the investigation was completed. Without these, we cannot proceed with an investigation.
We apologise for the inconvenience.
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate your positive feedback! We're so glad the process was quick and easy, with fast delivery, and that you found the support pack brilliant.
Kind regards,
Maddie
Senior Patient Care Advisor
Zava is always easy to buy from
Zava is always easy to buy from, the delivery is quick and well packaged, the prices are competitive.
I would recommend them.
30 April 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your review. We're happy to hear that you find our service easy to use, with quick, well-packaged delivery and competitive prices. We appreciate your recommendation!
Kind regards,
Maddie
Senior Patient Care Advisor
I gave Zava 5 stars as I found them…
I gave Zava 5 stars as I found them very prompt and professional. My medication was delivered within 24 hours from application. Very pleased with the service and the added discount as a returning client helps.
2 May 2026
Reply from ZAVA UK
Dear Patient,
We appreciate your positive feedback. We're happy to hear that you found our service prompt and professional and that your medication was delivered quickly.
Kind regards,
Maddie
Senior Patient Care Advisor
Easy steps
Easy steps, no complications. Prompt delivery. medication. Pen is well packaged and secured
2 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that the process was easy and prompt for you. We appreciate your positive feedback regarding the packaging and medication. Thank you!
Kind regards,
Maddie
Senior Patient Care Advisor
Very good big thanks for talking me…
Very good big thanks for talking me though prosess to order started treatment
2 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that we could assist you with your order and treatment. Thank you for sharing your positive experience; we appreciate your feedback!
Kind regards,
Maddie
Senior Patient Care Advisor
Excellent
Excellent, very good communication.
Product always arrives in good time.
Very helpful
2 May 2026
Reply from ZAVA UK
Dear Patient,
We appreciate your positive feedback and are happy to hear that you received excellent communication and prompt product delivery. We're glad we could be helpful!
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We're happy our re-ordering process was simple for you and that your order arrived promptly. We appreciate your positive feedback!
Kind regards,
Maddie
Senior Patient Care Advisor
ZAVA UK ,Always have shown care…
ZAVA UK ,Always have shown care ,medication always there when they say it will be ,
2 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that you've consistently experienced our care and reliable medication delivery. Thank you for sharing your positive experience with us!
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate your feedback and are happy to hear that you found our service excellent. We look forward to assisting you again.
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate your feedback and are happy to hear that reordering was easy and without problems. We look forward to assisting you again.
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate your feedback and are happy to hear that you consistently receive quick and professional delivery. Thank you for your continued support.
Kind regards,
Maddie
Senior Patient Care Advisor
Great service
Great advice and information on line. Backed up with contact details if needed. Very quick and easy ordering, delivered in a few days. Arrives very well packaged.
2 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your feedback. We're happy to hear that you found the online advice and information helpful and ordering quick and easy, with well-packaged delivery. It's great to know the contact details provided support your needs.
Kind regards,
Maddie
Senior Patient Care Advisor
Quick and easy application
Quick and easy application. No fussing about and no back and forth with my prescription
2 May 2026
Reply from ZAVA UK
Dear Patient,
We're happy to hear that the application process was quick and easy for you. We appreciate your feedback and are glad you had a positive experience with our service.
Kind regards,
Maddie
Senior Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
We appreciate you taking the time to leave a review. We're happy to know you consistently receive fast delivery and responses from us.
Kind regards,
Maddie
Senior Patient Care Advisor
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