Zamar is the most outstanding program I have personally ever used.. I work for an international company. Everyone wants files in different formats. I can make one file and turn it into a jpeg, word do... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I use Zamzar to help assemble and package legal documents. Our little company drafts, issues and serves subpoenas for all kinds of records for use in litigation and assembles the responsive documents... See more
Company replied
Misleading and a complete waste of time. The site makes it appear that converting an MP4 to MP3 is free, so I waited a long time for the conversion to finish. Only afterwards was I asked to pay to acc... See more
Company replied
Zamzar provided a 1st class customer experience for me. I signed up to convert specific files for a project. I inadvertently paid for a years subscription thinking I could cancel if after I had... See more
Company replied
Company details
About Zamzar
Written by the company
Free Your Files
Since 2006 Zamzar has been a leading provider of online file conversion services, converting over half a billion files for hundreds of millions of happy customers.
Our conversion software supports 1000's of different formats, so whether you need to convert documents, images, videos, audio, eBooks, compressed formats or CAD files we can handle it.
CONVERT FILES NOW CONTACT USContact info
Zamzar Ltd, The Courtyard, Shoreham Road, BN44 3TN, Steyning, United Kingdom
- support@zamzar.com
- zamzar.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What other online converter can't do
What other online converter can't do, this converter did it. Thanks
15 September 2023
Unprompted review
ZAMAR coverted a wps file to WORD
ZAMAR coverted a wps file to WORD...and for free...and it was done in a few seconds. Thank you ZAMAR!
15 September 2023
Unprompted review
Fast and good quality
15 September 2023
Unprompted review
Positive customer reviews are TRUE
User friendly interphase. I have used PDF to MP3 conversions and the whole process is so easy and quick.
I was also provided amazing customer service when I had issues converting my files. The response was almost immediate.
I recommend Zamzar purely based on my personal interactions with them and it certainly matches all the positive reviews i have seen.
14 September 2023
Unprompted review
Reply from Zamzar
Hi Rainn, thanks so much for sharing your feedback here and for leaving us a 5-star review. We're thrilled you had such a great experience with our customer service and converter. Thanks again
its very help full for me
14 September 2023
Unprompted review
zero functionality
13 September 2023
Unprompted review
Reply from Zamzar
Hi Alex, we're sorry the converter tool didn't meet your needs. We would love to see if one of our technicians can assist you further. If you'd like help, please could you contact us via support@zamzar.com with a brief explanation of what you were hoping to achieve, and any original files you were attempting to convert or compress, and one of our customer service team will be happy to support you.
Autocad DWG to PDF Conversion
This was a very quick and easy facility to convert an Autocad DWG file to a PDF that was sent by a Taiwanese company. I messed about trying other sites but then discovered Zamzar and it seemed to be extremely efficient. Now all I have to do is translate some of the Chinese writing in the new file......
12 September 2023
Unprompted review
Good communication.
12 September 2023
Unprompted review
clear response
12 September 2023
Unprompted review
Reply from Zamzar
Hi Dirk,
We're really sorry for the problems you had with converting your file. There can be a number of reasons files may not be supported for conversion but we'd love to see if one of our technicians can get your file successfully converted for you.
If you would like assistance, please send us the original file you were trying to convert, and let us know what format you were converting it to, and we will pass it to our engineers. If the file is larger than 10 MB, then please send it to us via https://zamzar.wetransfer.com/.
Many thanks
Really Free.....
Really Free...... Not leading to any payment screen. Free means Free.
10 September 2023
Unprompted review
arabic letters did not converted into…
arabic letters did not converted into odt file...
10 September 2023
Unprompted review
Reply from Zamzar
Hi Ali, we're sorry the conversion wasn't what you needed. Unfortunately, there are some cursive scripts, such as Arabic, that our automated converter cannot convert successfully at the moment. We're very sorry about that.
If you would like one of our technicians to look at the file for you, to see if it's possible to generate a more successful manual conversion of your file instead - please feel free to contact us via support@zamzar.com.
Fast and excellent quality
9 September 2023
Unprompted review
They wanted to help and they did
I loved their swift reply and that it was a personal response and not computer generated. They really wanted to help and they did!
1 September 2023
Unprompted review
Reply from Zamzar
Hi Lesley, we're really pleased to hear our service was so helpful to you and that the customer support you received was just the ticket. Thanks so much for sharing your 5-star review!
converts pdf soft to any raw format…
converts pdf soft to any raw format which can be edited is in a jiffy now.
8 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.