zakkajoy.com Reviews 

48
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product selection, noting that items match descriptions and meet expectations perfectly. Many people also highlight the amazing variety of hard to find and unique items available to choose from. Consumers are equally impressed by the exceptionally fast, reliable, and secure delivery service provided by the team. Reviewers often mention that orders consistently arrive on time and always in perfect condition. Buyers deeply appreciate the extremely thoughtful packaging, which includes very cute details, decorative stickers, and personal touches. People note that the staff is very friendly and communication is always smooth.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with niche art supplies, funny... See more

Delivery service

Consumers find delivery service to be positive, highlighting that orders are shipped promptly and arrive... See more

Order

Clients share satisfaction on order, noting fast delivery and secure, careful packaging. Reviewers also... See more

Quality

Customers consistently note positive experiences with quality, praising top-notch gifts and effective items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was able to find an energel/ studio ghibli pen for My Neighbor Totoro! It arrived quicker than expected due to the weather we've been having. Plus, it wad packaged extremely well to protect the pen as... See more

Rated 5 out of 5 stars

A company that can give a little personal touch in the transaction goes a long way in my book. Spending a little or a lot of money and still get the feeling that the order looks important enough to b... See more

Rated 5 out of 5 stars

I'm so glad I kept scrolling and found this place. First and foremost the inventory is AMAZING. I'm devastated I don't live anywhere nearby, but i'm sure my wallet will be thrilled. The cards are funn... See more

Rated 5 out of 5 stars

my order was perfect. i could tell it was checked and double checked and the stickers on the outside of the box made it feel really personal. so happy to get the luddite covers as my local japanese... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(48)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars 🌟 FANTASTIC

Receiving and opening my sticker decorated secure packaging to my new adorably wrapped fountain pen was such a joy! I REALLY LOVE the pen too! I will definitely be a returning customer and highly recommend ZAKKA JOY!!! 🤩

2 April 2026
Rated 1 out of 5 stars

My order was missing 7 items and I…

My order was missing 7 items and I tried to contact your company with zero response

30 March 2026
zakkajoy.com logo

Reply from zakkajoy.com

So sorry to hear you were anything less than thrilled with your order. I understand that if you missed the product description and only saw the images that it could have been confusing. We are working to make that more clear in the product listing in case anyone else doesn't see the description. Also, we did send you a response via email before you left this review. Please check your spam folder just in case. Of course, we are happy to offer you a full refund if you'd like. Just let us know! Thank you :)

Rated 5 out of 5 stars

I made two orders

I made two orders and they still combined shipping!!!! Crediting the savings to my account.

No one does that.

They DO THAT!

BEST ALL TIME CUSTOMER SERVICE.

I have 500000 views of my google reviews
I have more than 20000 eBay buys
I have spent so much on Amazon I may be paying for the couple's cosmetic procedures...just me.

No one has been so accommodating in nearly two decades of Internet buying than this seller.

BUY FROM THEM. EVERYTHING THEY SELL.

25 February 2026
Rated 5 out of 5 stars

Interesting and quirky inventory

Interesting and quirky inventory. Clean shopping experience with shipping estimate clearly provided. Prompt shipping. Items were thoughtfully and carefully packaged. Love this store!

24 February 2026
Rated 5 out of 5 stars

Clampy love

The clampys are great, but that was a given. The glitter clampys—they’re giving me joy in my soul! Thank you for packing everything with love and care.

29 January 2026

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