Well i tried but unfortunately i did not read properly. I got yt but unfortunately i could not get my own yt account. So please read properly. But in full respect i did get a full refund instantly.... See more
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Review summary
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Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will... See more
Second time account gone down. Promised a fix in 4 days. Paid for a year in December. Really does look like a scam. Very disappointed I have changed to 4 stars for you as I have been refunded. Jus... See more
Company replied
I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew
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Contact info
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Egypt
- +201019690394
- info@z4keys.com
- z4keys.com
3.4
Average
574 reviews
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Replied to 46% of negative reviews
Typically replies within 1 week
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Unfortunately I also have the Spotify…
Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium account has also been suspended. No response. I have left this review for a long time to give them plenty of time to put right. Hopefully someone will actually answer.
I had been using this company for two years and in general they have been good.
Edit. I’ve not asked for a refund, I’ve asked for it to be sorted, as per messages.
Edit. Spotify is back but still no YouTube premium
31 March 2026
Unprompted review
Reply from Z4Keys
Gonna handle refunds soon, I'm focusing on fixing other customers problems then gonna back support on WhatsApp
I do not recommend
I've been waiting for two weeks for a refund, which I'm owed according to the website. Unfortunately, the only response I received was "I want to make sure we've explored all options for you."
After a few days, a survey was created with the following options:
-new account(Fast Process)
-Follow Up With Me To Find Best Solution (Slow Process)
This is pure scamming, lying, and blatant deception.
Edit 22.04.2026:
Still nothing…
Edit #2 - 05.05.2026:
Still nothing…
9 April 2026
Unprompted review
Reply from Z4Keys
Gonna handle refunds soon, I'm focusing on fixing other customers problems then gonna back support on WhatsApp
Spotify premium stopped working and the…
Spotify premium stopped working and the support from seller is non existent.
31 March 2026
Unprompted review
Reply from Z4Keys
Already give form for all customers to fill on whatsapp + mail
consider I'm fixing +1400 spotify account in last few days ( +850 Fixed ) and I get 1400 customers keep sending messages every minute so I handle fixes + respond as much as I can
Consider it works for long time and those just couple of days I'm fixing it, I didn't hide or ask for money or anything, Just time and all will back to Normal !!!
I've had great experience during the…
I've had great experience during the purchasing process last year and it was super fast. With the recent spotify problem - it was resolved in 48 hours, so it was not too much of an issue to me. Thank you Z4Keys.
3 April 2026
Unprompted review
Spotify has been cancelled
Spotify has been cancelled, no reply on whatsapp or email, you should have been prepared for something like this to happen with so many customers, i am missing out on days, will you make up for it if it gets fixed.
3 April 2026
Unprompted review
Reply from Z4Keys
Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix
Like everyone else
Like everyone else, Spotify cancelled. Just ignoring what's app when an automated message saying they are aware of the issue and will get back to you would help. Do not go near now
30 March 2026
Unprompted review
Reply from Z4Keys
Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix
Really good service
Really good service, with relevant prices... definitely recommend...!
1 April 2026
Be careful
Started off well well, however I have since had my You Tube and Spotify accounts cancelled.
Z4keys are slow at replying when issues like this arise, my account has now been down 3 days 😡😡😡
2 April 2026
Unprompted review
Reply from Z4Keys
Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix
Great Service
After discovering Z4KEYS 2 years ago I can honestly say I won't go anywhere else. It is the best service and has never let me down. I would highly recommend.
1 April 2026
Spotify cancelled again
Spotify cancelled again replied to me then stopped messaging
30 March 2026
Unprompted review
Reply from Z4Keys
Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix
Paid for Spotify €41 and it has worked…
Paid for Spotify €41 and it has worked for 1 hour. Now i dont get any respond on WhatsApp or mail
31 March 2026
Reply from Z4Keys
Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix
Spotify has been cancelled due to…
Spotify has been cancelled due to streaming in different country to purchase.please could you help
1 April 2026
Unprompted review
Excellent service again and very quick…
Excellent service again and very quick response.
31 March 2026
Spotify account disabled after 8months…
Spotify account disabled after 8months due to the account being purchased in a different country then where I'm listening from. z4keys reached out and offered several different solutions.
29 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue and we’re ready to resolve it.
You can choose one of the following options:
Upgrade a different account
Receive a new account
Get a refund for the unused subscription period
We can also upgrade the same account again. However, this option has a higher chance of facing the same issue in the future. That said, your subscription is still under warranty, so we can fix it again if needed. If you prefer this option, please send the account details once more.
Please let us know which option works best for you, and we’ll assist you immediately. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
To speed up the process, please send your old order ID, email, and any related information.
Good while it lasted
Good while it lasted, but Spotify have removed my premium account & put me on a free account as my IP address doesn't match the country in which it was paid for. AI answered my 1st 2 WhatsApp messages, but I haven't had a response from an actual person. Really disappointing 😔
30 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
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