Z4Keys Reviews 576

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, most reviewers were somewhat happy with their experience overall. Many customers report positive experiences with the service and product, often highlighting quick activation and effective functionality for various subscriptions like Spotify and YouTube. People frequently mention satisfaction with the speed of service and the ease of getting their subscriptions up and running. Reviewers also appreciate the helpfulness and responsiveness of customer support in many instances. However, some customers also noted significant issues with service interruptions, particularly with subscriptions stopping unexpectedly after a short period. A notable number of people experienced a lack of customer support and slow response times when problems arose, leading to frustration and unresolved issues. This often resulted in users being unable to access services they had paid for, with some feeling that the company was not transparent about ongoing issues.

What people talk about most

Service

Clients share ambiguous opinions on service, with many expressing satisfaction, citing excellent, fast... See more

Subscription

People report ambiguous experiences with subscription services, with many expressing frustration over... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting a complete lack of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Product

Consumers find product experiences to be ambiguous, with many expressing disappointment as products stopped... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've used their service before with no issue. However, this time around I paid for a service and got 6 days out of it. Then the service stopped (i paid for a year). I contacted them and the only... See more

Rated 3 out of 5 stars

This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew

Rated 4 out of 5 stars

Well i tried but unfortunately i did not read properly. I got yt but unfortunately i could not get my own yt account. So please read properly. But in full respect i did get a full refund instantly.... See more


Company details

  1. Computer Software Store
  2. e-Commerce Service
  3. Security Service

Written by the company

Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

576 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, I have several products from this company with zero problems. Highly recommend and good value for money. Many products to choose from all at a bargain price. Well done to all at Z4Keys.

2 October 2025
Rated 5 out of 5 stars

The best

This us an honest no scams company. I've had many dealings with them and each one was 5 star. They are very reasonably priced and reliable. I will continue to use them in the future.

1 September 2025
Rated 1 out of 5 stars

No support or contact, avoid

My Spotify and YouTube accounts have been closed, had no correspondence from Z4KEYS.

04/04/2026 - Now have Spotify back, but not the plan I purchased, but at least it's here. It took quite a long time to get this resolved however. I appreciate it had an impact on hundreds of accounts.

07/04 Still without YouTube, been over a week now. Every time I get in touch they say they are working on it. It shouldn't take this long.

12/04 - YouTube went off on 27 March, still waiting for it either to be reinstated or my money back. YouTube refund them the money on 27 March too. The way things have been id rather just have my money back. Going to give it two more days and then approach my credit card company.

17/04 Still no reply or contact from Z4KEYS. Safe to say I will never use them again. I have now deleted the original review.

29 August 2025
Unprompted review
Rated 3 out of 5 stars

Service has been hit and miss

Service has been hit and miss. Had to swap profiles due to errors. Messaged them over a week ago as nothing was working. Still nothing working. Asked for a partial refund.

19 August 2025
Unprompted review
Z4Keys logo

Reply from Z4Keys

Please contact us via WhatsApp So We Can Help You and figure the problem, attach your email so we can check it
We always respond in less than 24 hours, It can't happen we ignore someone or not responding in a week
https://wa.me/z4keys

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