Z2U logo
Visit website

Z2U Reviews 1,803

•
TrustScore 5 out of 5

4.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,521 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting fast speeds and quick delivery. Many people find the website easy to use, with features like order tracking and secure payment options contributing to a smooth user experience. The products are frequently described as high-quality and diverse, meeting customer expectations. The delivery service is also highly regarded for its speed and accuracy, with many consumers receiving their purchases promptly. Reviewers appreciate the overall ease of the purchasing process and the helpfulness of the service provided.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the fast, reliable, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with the... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the quality and variety of... See more

Website

Reviewers mention positive feedback about the website. Customers find it easy to use and navigate, with an... See more

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ordering from Z2U, small issue during the payment process after sending, but support was almost immediate and resolved the issue. Order was delivered by seller and overall this was a great... See more

Rated 5 out of 5 stars

Great place to buy some interesting stuff. It works like a marketplace so people have their services for sale there, however, the prices are unbeatable, it has got excellent dispute resolution and I... See more

Rated 5 out of 5 stars

Website got good protection for the user, also seeing what you bought and available to chat to the seller is good

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Pure scam...

Pure scam.... did not receive anything asked for a refund 2 weeks ago no money back... do not purchase here whatever you do

6 May 2026
Unprompted review
Z2U logo

Reply from Z2U

Hi there,

We’re really sorry to hear this. Not receiving the product and then waiting 2 weeks without a refund is absolutely not the experience we want for any buyer.

If the order was not delivered, our support team should review the case and help move it toward a solution. Please contact support again with your order number and mention this review so we can check:

The delivery status of the order
The refund request you submitted
Whether any further action can be taken under our policies

Thank you for bringing this to our attention. We’ll keep working to improve both response speed and refund handling.

Best regards,
Z2U Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look