Yuti Gift Box Reviews 

My sister sent me a gift box that was supposed to have champagne and and a box of chocolate truffles. It was supposed to be delivered on or before my birthday and I received it 2 days after my birthday. The box was basically a tiny bottle of champagne and an old looking dark chocolate candy bar that looked like it melted and was all white. It looked gross! I stupidly tried a piece and i spit it out. I felt bad as it was a gift but ended up telling my sister and she contacted the company and they would not do anything to make it right. Horrible, Horrible experience and company. My sister in law owns a large company and I was going to suggest she use this company for employee gifts but will never ever recommend or use this company as they have no accountability for their products! AVOiD them at all cost!

I bought the most expensive box ($250+) for a friend's BDay. I paid extra for 1-2 day shipping as I wanted it to show up on her Bday. A day after ordering, I was notified that the Veuve Rosé which was supposed to be in the box was not available. The option was to deliver the box correctly a week late, or on time with a generic brut in it's place. I reluctantly said to go ahead with the box and the sub par champagne. Today is her birthday and guess what... NO PACKAGE. I am so bummed. What a great way to ruin a day. The package now is late AND not what I ordered. I just paid $284.82 to be pissed off
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Similar to other negative reviews, I’ve never spoken to someone as rude as Lucas Bond (co-owner). I tried to work with them moments after placing an order due to a shipping address error. They received the correction and then did nothing with it. He changed the reason for this error multiple times during our conversation, cut me off repeatedly, and continued to say that my ideas for correcting were “stupid.”
Their customer service number is clearly this man’s cell phone. And their email is also incredibly unprofessional.
Stay clear of this company. If you purchase from them, you’re running a huge risk. He’s a money-grabber.

I was super excited to order the Good Time Gift box for a friend. However, when the package arrived one of the beers exploded and ruined the whole gift box, everything was sticky and the box was damaged. When I called customer service I had asked for a refund or if a new gift box could be sent out since this was a gift and had to be thrown away. I was told that my request “was not logical” and that I could simply wipe off the beers from the one that exploded. The customer service agent didn’t ask for my name, my order number. He was very rude, and spoke over me every time I tried to speak. He definitely needs a course in customer service because he didn’t listen at all, and said “we ship out hundreds of boxes and this has never happened” ok well it DID in fact happen and the fact that his response was just “wipe off the other beers” is shocking to me. This was a gift the snacks and beers had to be thrown away because the were damaged by the ones that exploded. But that’s ok because “this has never happened before, it’s not a big deal” I will never buy anything from this company again. Thanks for an embarrassing gift!

Extremely easy to choose which gift box to order. Arrived quicker than expected and was professionally wrapped, beautiful printed packaging. Our real estate clients absolutely loved it. If you want to impress someone with an outstanding gift I cannot recommend Yuti Gift Box enough.

We ordered customized gift boxes for chambers of gay and lesbian event for our corporate party. Yuti Gift Box company did a great job with product and gift selection and personalized boxes was just a wow. Totally recommended