Yunoku Reviews 

68
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals frequently mention that the items are wonderful, arriving exceptionally quickly and securely packaged with charming extra gifts like stickers and bonus cards. Consumers deeply appreciate the friendly communication from the staff, noting that purchasing products here always makes for a truly delightful shopping journey. Some reviewers were not happy with delivery delays, mentioning that orders could sometimes take a little longer to be dispatched during busy periods. Fortunately, buyers also noted that the team was always very quick to respond and handle any unexpected shipping issues professionally.

What people talk about most

Product

People report positive experiences with product, highlighting secure packaging, fast delivery, and authentic... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt shipping, secure... See more

Order

Customers had positive experiences with order, highlighting secure packaging, fast delivery, and thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the items in the store are so cute. Guaranteed to get your items (and even some extra goodies). Had a lovely conversation with the shop owner who wanted to deliver the item to me personally... See more

Company replied

Rated 5 out of 5 stars

First time buying from this place and it did not disappoint everything came perfectly with an additional gifts as well. Would highly recommend 10 out of 10.

Company replied

Rated 5 out of 5 stars

First time buying from Yunoku. Everything arrived as expected, quick dispatch and a few extra items! Would definitely buy again. Thank you!

Company replied

Rated 5 out of 5 stars

I'm so glad i found this shop because they are so friendly, they package my order very securely and the free stickers is such a huge plus! 🫶🏻💚

Company replied


Company details

  1. Collectibles Store
  2. also in
  3. Toy Store

Written by the company

Welcome to Yunoku – a cosy space filled with blind boxes, collectibles, and gifts to bring you joy! We’re all about the excitement of surprises, the comfort of cute things, and the happiness that comes from finding something you truly love. Based in the UK, Yunoku is inspired by the charm of Japanese collectibles and the fun of unboxing the unexpected. Whether you're a long-time collector or just love a cute and cosy vibe, we want every package to feel like a little moment of happiness. But more than anything, Yunoku is about you. Your experience, your excitement, and your happiness mean everything to us. Whether it’s a small treat for yourself or a gift for someone special, we want every order to feel like a warm hug in a box. Because at the end of the day, it’s not just about what’s inside — it’s about the joy it brings. Thank you for checking out our little world, hopefully we can bring a bit of joy to yours!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(68)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lovely caring service with some extra…

A lovely caring service with some extra goodies included. It'll all make a great gift for our friend.

22 August 2025
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Reply from Yunoku

Thank you so much for your kind words! We’re delighted to hear everything will make a wonderful gift for your friend, and we’re so pleased you enjoyed the little extras too.

Rated 5 out of 5 stars

Perfect place to get smiskis

Really quick delivery and the product was 100% official. I also received some freebies which was a lovely surprise

2 September 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your lovely review! We’re so glad your order arrived quickly and that you enjoyed the little surprise extras. Your support means a lot!

Rated 5 out of 5 stars

The package came super fast and they…

The package came super fast and they gave me a free sticker and pack of Sanrio character cards🫶🏻 a good experience over all🥰

2 September 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your kind review! We’re delighted your order arrived quickly and that you enjoyed the little extras. So pleased you had a good experience with us!

Rated 5 out of 5 stars

Was very with what I got and going to…

Was very with what I got and going to be buying from them again, also got some free bees which was very nice xx

28 August 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your lovely review! We’re so happy you enjoyed your order (and the little freebies). Can’t wait to have you shop with us again!

Rated 5 out of 5 stars

Amazing experience

Amazing store, great prices and quick to ship! Made an honest mistake with my order and immediately rectified it ensuring there was no cost to myself. Will 100% be shopping here again :)

12 August 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your kind words! We’re so glad you had a great experience, and we really appreciate your understanding with the little hiccup along the way. It means the world to us to have your support, and we can’t wait to welcome you back again soon!

Rated 5 out of 5 stars

Great service

Great service. Always very well packaged and the items are authentic and well made so I get my moneys worth. They have given me extra stickers and sticker pack each time which was such a pleasant surprise. Definitely going to buy from them again for all my Smiski items.

3 August 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your wonderful review! We’re so happy to hear you’ve been enjoying your orders (and the little extras 😊). It means a lot to know you trust us for your Smiski collection, and we can’t wait to see you again!

Rated 5 out of 5 stars

Smiski

The smiski was authentic and their customer service was absolutely outstanding! I will definitely purchase again! Thank you

6 August 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your lovely review! We’re delighted to hear you were happy with your Smiski and our customer service. It really means a lot, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Excellent customer service

Bought a Skullpanda L’impressionnisme which was authentic, packed with care and despatched quickly. There were also some freebies included which was a nice surprise! Great communication from a lovely seller. Very pleased, thank you! :)

11 June 2025
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Reply from Yunoku

Thank you so much for your kind words! We’re so pleased to hear you loved your Skullpanda and the little extras. It’s wonderful to know you were happy with both the service and communication, we truly appreciate your support!

Rated 5 out of 5 stars

items always came really fast and…

items always came really fast and seller is very responsive and helpful this was my 3rd time purchasing and everything always arrive in good condition

18 June 2025
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Reply from Yunoku

Thank you so much for your continued support! We’re thrilled to hear your orders always arrive quickly and in great condition. It’s wonderful to have a loyal customer like you, and we look forward to serving you again!

Rated 5 out of 5 stars

Yunoku always goes above and beyond !

Yunoku always goes above and beyond !
I love the collections that are available on the website, the commitment and the level of care behind each order.
I also love that they have some collectibles with slightly defected packaging available at discounted prices. Good attention to detail and a win win overall.

29 May 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your lovely review! We’re thrilled to hear you enjoy our collections and appreciate the care we put into each order. Your support truly means a lot, and we look forward to delighting you with more collectibles in the future!

Rated 5 out of 5 stars

Amazing blind box small buisness

The website is easy to navigate, I bought a smiski and Skullpanda plush pendent both very fairly priced. Both authentic and well packaged to present damage. A very lovely small business which I will be buying from again! 🥰🥰

10 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for the lovely review, it really means a lot! I’m so glad you found the site easy to use and that your Smiski and Skullpanda arrived safely. I truly appreciate your support for a small business like mine. Can’t wait to have you back again soon!

Rated 5 out of 5 stars

Amazing company

Amazing company. Ive ordered twice now and my order has always been packed with care, arrived quickly and in incredible condition. I can’t wait to order from there again soon

16 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for the lovely review and for coming back to order again, that truly means a lot! I’m so happy to hear everything arrived safely and that you’ve been pleased each time. Can’t wait to send another parcel your way soon!

Rated 5 out of 5 stars

Had such an amazing experience with…

Had such an amazing experience with Yunoku! Bought the skullpanda l’impressionisme series after struggling to buy it from Popmart. yunoku was so helpful and friendly throughout the whole process. Absolutely amazing customer service, can’t compliment them enough. The Skullpanda was authentic, sold at a fair price, delivered quickly and also came with freebies. Can’t wait to make future purchases! X

21 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for this amazing review, it honestly means the world. I'm really glad you were able to get the Skullpandas you were after, and that everything arrived safely and just as you'd hoped. Your kind words about the service truly mean a lot, I'm so grateful for your support and can’t wait to send more happy parcels your way soon!

Rated 5 out of 5 stars

Authentic products excellent service

Authentic products, quick dispatch and small gifts included. Very sweet and kind communication too! Came back and will again in the future!

11 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for your kind words, it really means a lot! I’m so glad you’ve had a great experience and that the little touches were appreciated. It’s always a pleasure packing your orders, and I can’t wait to send you more happy mail again soon! :)

Rated 5 out of 5 stars

Would order again

Great customer service and communication.
Super quick delivery too. Very happy with my purchase and would highly recommend them. 100% legitimate products as I made sure to check the QR codes. Will definitely order from them again. Thank you !

9 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for the lovely review! I'm really happy to hear everything arrived quickly and that you felt confident in the authenticity, that means a lot. I truly appreciate your support and can’t wait to send something your way again soon! :)

Rated 5 out of 5 stars

authentic product for a reasonable…

authentic product for a reasonable price, lovely seller and even a few adorable free gifts included. would definitely use again in future!

13 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for the kind words! I’m really glad you were happy with everything, and it’s lovely to hear the little freebies were a hit too. I truly appreciate the support and would love to send you more happy mail in the future!

Rated 5 out of 5 stars

Definitely recommend Yunoku!

I managed to get a Skullpanda L'impressionnisme from here after absolutely failing with the Popmart drop! It was packaged well (very kindly with some freebies) and arrived after only a few days. Most importantly, customer service was really friendly and the price was very fair for a re-sale. Will definitely be a returning customer 🩷

11 June 2025
Unprompted review
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Reply from Yunoku

Thank you so much for the lovely review, it really means a lot! I’m so glad you managed to get the Skullpanda, especially with how tricky limited drops can be, and I’m really happy to hear everything arrived safely. Can’t wait to send you more happy mail in the future!

Rated 5 out of 5 stars

Amazing customer service and quick…

Amazing customer service and quick delivery. Thank you for the freebie and the stickers. And all the products are 100% authentic, love my new smiskis. Will definitely order again!

5 June 2025
Unprompted review
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Reply from Yunoku

So glad to hear you enjoyed the service and freebies! Thank you very much for your support and we hope to see you again soon! :)

Rated 5 out of 5 stars

Amazing!

Amazing customer service and prompt delivery. Thank you for the freebies! Will definitely order again!

21 May 2025
Unprompted review
Yunoku logo

Reply from Yunoku

Thank you for your kind words, very happy to hear you liked the service. Hope to see you soon :)

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